Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

WILLIAM VOLCKERS GIRAUD

Carolina

Summary

Dynamic sales manager with a proven track record at Tonito Auto, excelling in relationship building and staff management. Successfully increased sales revenue through strategic initiatives and exceptional customer service. Recognized for developing high-performing teams and fostering a culture of achievement, consistently exceeding sales goals while enhancing client satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

SALES MANAGER & F-I MANAGER

TONITO AUTO / HYUNDAI DE CUPEY
06.2003 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

F-I MANAGER

TOCARS TOYOTA & AUTO NUEVO MAZDA
09.2000 - 05.2003
  • Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
  • Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
  • Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
  • Developed a strong referral network by providing exceptional customer experiences, leading to increased repeat business and referrals from satisfied clients.

Education

Bachelor of Science -

HOUSTON UNIVERSITY
HOUSTON TX.
04-2019

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Certification

Sales and markenting training with Mr.Vilato Marrero.

Jorge Armando Escudero,Selection and sales process,managment master class,accelerating your business.

NADA

Timeline

SALES MANAGER & F-I MANAGER

TONITO AUTO / HYUNDAI DE CUPEY
06.2003 - Current

F-I MANAGER

TOCARS TOYOTA & AUTO NUEVO MAZDA
09.2000 - 05.2003

Bachelor of Science -

HOUSTON UNIVERSITY
WILLIAM VOLCKERS GIRAUD