Xavier Diaz Montero
San German
Summary
Background includes working in legal environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in Spanish to English translations.
Overview
10
10
years of professional experience
Work History
Translator/Paralegal
Immigration Solution
08.2023 - 04.2024
- Enhanced client satisfaction by delivering accurate and timely translations for various industries.
- Streamlined translation processes for improved efficiency and faster turnaround times.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for end users.
- Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Trained new team members on best practices in translation, fostering a culture of continuous improvement within the department.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
Front Desk Clerk
Mayaguez Resort & Casino
04.2022 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Maintained transaction security by verifying payment cards against identification.
- Used internal software to process reservations, check-ins and check-outs.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Retail Sales Associate
JcPenney
10.2021 - 01.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Supported loss prevention goals by monitoring shopper behavior.
Cashier
Bumper & Bumper Autoparts
08.2014 - 10.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Master of Science - Speech-Language Pathology
Carlos Albizu University- Mayaguez
Mayaguez05.2026
Bachelor of Arts - English
University of Puerto Rico- Mayaguez Campus
Mayaguez05.2022
High School Diploma -
Escuela Superior Eugenio Maria De Hostos
Mayaguez05.2016
Skills
- Professional Relationships
- Proofreading skills
- Research
- Document Translation
- Effective Planning
- Word Processing
- File Management
- Technical Document Translation
- Fluent Bilingualism
- Cultural Awareness
- Business process understanding
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Translator/Paralegal
Immigration Solution
08.2023 - 04.2024
Front Desk Clerk
Mayaguez Resort & Casino
04.2022 - 06.2023
Retail Sales Associate
JcPenney
10.2021 - 01.2022
Cashier
Bumper & Bumper Autoparts
08.2014 - 10.2021
Master of Science - Speech-Language Pathology
Carlos Albizu University- Mayaguez
Bachelor of Arts - English
University of Puerto Rico- Mayaguez Campus
High School Diploma -
Escuela Superior Eugenio Maria De Hostos
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