Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Yahirifer D. Vega Soler

Isabela

Summary

Developed leadership and teamwork skills in fast-paced retail environment, focusing on customer satisfaction and efficient operations. Managed daily operations and coordinated staff to achieve high performance and positive customer experiences. Looking to transition into new field, leveraging these transferable skills to drive success in fresh and challenging role.

Overview

2
2
years of professional experience

Work History

Front End Supervisor

Supermercado Econo
08.2023 - Current
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Participated in regular meetings with upper management to discuss front-end performance metrics.
  • Coordinated shift schedules to ensure optimal staffing during peak hours, boosting customer service efficiency.


Education

Master's Degree - Speech-Language Pathology

Universidad Carlos Albizu
Mayagüez
05-2026

Bachelor's Degree - Psychology

Universidad De Puerto Rico
Mayagüez
05-2023

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Staff supervision
  • Administrative support

Affiliations

  • Organización Puertorriqueña de Profesionales del Habla-Lenguaje y Audiólogos (OPPHLA)
  • National Student Speech Language and Hearing Association, Capítitulo Estudiantil Universidad Albizu

Languages

English
Intermediate (B1)

Timeline

Front End Supervisor

Supermercado Econo
08.2023 - Current

Master's Degree - Speech-Language Pathology

Universidad Carlos Albizu

Bachelor's Degree - Psychology

Universidad De Puerto Rico

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Yahirifer D. Vega Soler