Yailine Hernandez
Bayamon
Summary
Logical Analyst polished in maintaining system processes, conducting requirement analysis, and defining configuration specifications. Reputable and hardworking professional with many years of hands-on experience developing and providing in-depth analysis of customer service offerings and performance metrics. Tech-savvy leader possessing solid SQL query writing skills coupled with deep knowledge of visualization tools and techniques.
Overview
7
7
years of professional experience
3
3
Certification
Work History
Business System Analyst
Coca-Cola Puerto Rico Bottlers
Bayamon, Puerto Rico
03.2020 - Current
- Created process flow diagrams, data models, use cases, workflow diagrams, and other documents as needed for project deliverables.
- Prepared detailed documentation including requirement specifications, design documents, user manuals.
- Monitored system performance metrics such as response time and throughput in order to optimize system efficiency.
- Collaborated with developers on coding best practices such as code reuse and refactoring techniques.
- Conducted user acceptance testing with stakeholders to ensure that all requirements are met before final implementation.
- Lead weekly meetings with cross-functional teams including developers, QA analysts, product owners.
- Assisted users with system training sessions in order to familiarize them with new features or functionality.
- Analyzed root cause of application errors through log files in order to provide solutions quickly.
- Consulted with clients regarding current system capabilities and future enhancements.
- Participated in design reviews with internal teams to ensure quality control standards were met throughout the SDLC.
- Gathered, analyzed, and documented business requirements from stakeholders in order to create functional specifications for software development projects.
- Coordinated deployment activities across multiple environments.
- Designed and implemented database structures based on business requirements using SQL Server 2008, 2012, 2014, 2016 technologies.
- Developed and updated SOPs for key functions and features of each system.
- Troubleshot and resolved problems with programs and systems.
- Organized and executed strategies for migrating and consolidating data.
Account Clerk
Coca-Cola Puerto Rico Bottlers
Bayamon, Puerto Rico
06.2017 - 03.2020
- Prepared checks for payment of accounts payable invoices.
- Assisted with month-end close process by preparing accruals and adjusting entries.
- Maintained accurate client files and updated customer information as needed.
- Compiled data for external auditors during annual audit process.
- Prepared journal entries, entered data into accounting system, and maintained general ledgers.
- Coded invoices to maintain organized and accurate records.
- Supported senior staff with administrative tasks such as running copies and filing documents.
- Maintained accounts payable operations by entering vendor bills, printing checks, and setting up electronic debits.
Education
High School Diploma -
Dr. Agustin Stahl
Bayamon, Puerto Rico05-2012
BBA - Project Manager
National University College
Online DivisionSome College (No Degree) - Computer Science
Universidad Interamericana De Puerto Rico
Bayamon, Puerto RicoSkills
- Data Migration
- Enterprise Resource Planning
- Data Modeling
- Stakeholder Management
- Software and hardware implementation
- Software testing
- User Acceptance Testing
- Production Support
- Research and analysis
- Personnel Training
- Technology Implementation
- Requirements Gathering
- Process Documentation
- Workflow Analysis
- Database Design
- Documentation abilities
Certification
- Certification on PHP
- Certification on Python 3
- Certification on HTML Fundamentals
Languages
Spanish
First Language
English
Proficient (C2)
C2
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Windows
Apple iOS
Timeline
Business System Analyst
Coca-Cola Puerto Rico Bottlers
03.2020 - Current
Account Clerk
Coca-Cola Puerto Rico Bottlers
06.2017 - 03.2020
High School Diploma -
Dr. Agustin Stahl
BBA - Project Manager
National University College
Some College (No Degree) - Computer Science
Universidad Interamericana De Puerto Rico
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