Yainelle E. Samol Sánchez
PO BOX 691
Summary
Proven expertise in menu development and fostering team collaboration, I significantly enhanced guest satisfaction at Elson Beauchamp's Pal 22 Restaurant. By implementing innovative concepts and focusing on allergy awareness, I played a key role in achieving targeted profit margins, ensuring a safe and inviting dining experience for all guests.
Experienced with restaurant operations, including staff management and customer service. Utilizes strategic planning to enhance operational efficiency and guest satisfaction. Knowledge of team leadership and process improvement, ensuring high standards and consistent results.
Overview
21
21
years of professional experience
Work History
Pal 22 Restaurant
Elson Beauchamp
01.2019 - Current
Waitress / Bartender
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
- Cultivated a strong team culture through regular communication, fostering collaboration across all levels of the organization.
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
Pizzeria Uno Restaurant
David Acosta
05.2004 - 03.2011
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
Education
Associate of Science - Facturaciob De Planes Medicos
Universidad Interamericana Recinto San German
San German, Puerto Rico08-2010
High School Diploma -
Esc. Superior Jose De Diego
Mayagüez, Puerto Rico08-2006
Skills
- Menu development
- Allergy awareness
- Franchise management
- Food presentation
- Sales expertise
- Staff hiring
- Table management
- Recipes and menu planning
Timeline
Pal 22 Restaurant
Elson Beauchamp
01.2019 - Current
Pizzeria Uno Restaurant
David Acosta
05.2004 - 03.2011
Associate of Science - Facturaciob De Planes Medicos
Universidad Interamericana Recinto San German
High School Diploma -
Esc. Superior Jose De Diego
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