Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Yamara Delgado Soto

Carolina

Summary

Dynamic and results-driven Human Resources professional with 16+ years of experience in recruitment, talent development, employee relations, and strategic HR management. Skilled in enhancing employee engagement and driving organizational success through effective HR strategies. Recognized for fostering teamwork, adaptability, and strong communication and problem-solving abilities in dynamic workplace environments.


Overview

23
23
years of professional experience
1
1
Certification

Work History

HR Generalist

University of the Sacred Heart
01.2023 - Current

• Conduct interviews, recruitment, and onboarding for institutional and project-based positions.
• Manage contract renewals for project staff and faculty members.
• Support leaders in addressing difficult conversations with employees, ensuring effective communication and resolution.
• Prepare and implement the Affirmative Action Plan for the institution.
• Provide support in benefits administration and deliver employee training sessions.

• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.

• Assisted with writing job postings and job descriptions for boards.

• Pre-screened resumes prior to sending to corporate hiring managers for consideration.

• Implement the candidate selection process and the onboarding module in the ADP platform

HR Generalist

Garage Isla Verde-Mercedes Benz
01.2018 - 12.2022
  • Coaching and counsel to managers and staff regarding human resources policies, procedures, programs, and labor relation.
  • HR policies and procedures across organization.
  • Maintained accurate and complete employee records.
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Promoted healthy relationships between staff and management through mediation and handling labor disputes.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) 1165(e)retirement plans.
  • 401 (k) enrollment, termination, loan, rollover and audit.
  • Benefits including medical, dental, life insurance and disability.
  • Conducted employment verifications and investigations.
  • Prepared report Affirmative Action Plan and discussed of results.
  • Intechsol Program.
  • HR Sense Program.
  • Interview, selection, onboarding process.
  • Ensure uniforms are clean and professional appearance of employees.
  • Booking and organizing events for the company.
  • Drug and Alcohol-free environment drug test procedure.
  • Open door environment conducive to positive dialogue across organizations.
  • Vacation License, Sick License, FMLA, FFCRA y Maternity and Fondo del Seguro de Estado.
  • OSHA 300, 301 y 300A.
  • EEO
  • E-Verify - I9
  • Instructor in the program in GIV " Pasos de Servicio”. Basic Payroll.
  • COVID-19 process

HR Assistant

Garage Isla Verde-Mercedes Benz
01.2011 - 01.2018
  • Supported employee relations and engagement initiatives, including performance improvement plans
  • Conducted recruitment, interviews, and onboarding for new hires
  • Provided administrative support for benefits programs and compliance requirements

HR Officer

Alpha Ambulance
01.2002 - 01.2010
  • Managed recruitment, hiring, and onboarding processes for all staff
  • Administered payroll and benefits, including leave management and workplace safety compliance
  • Oversaw employee scheduling and operational HR tasks

Education

Bachelor’s - Business Administration

Sacred Heart University

Skills

  • Talent Acquisition and Recruitment
  • Employee Relations and Conflict Resolution
  • Leadership Development and Coaching
  • HR Policy Development and Compliance
  • Training and Development Programs
  • Affirmative Action Planning
  • Benefits Administration
  • Strategic Talent Development
  • Project Management
  • Labor Relations and Mediation

Affiliations

  • SHRM PR

Languages

Spanish
Native language
English
Intermediate
B1

Certification

• SHRM Learning System Certificate of Achievement
• Human Resources Certification (Escuela Avanzada de RH)
• Certification in Organizational Development and Human Resources Management
• Certification in Talent Development Strategies for New Generations
• Affirmative Action Planning
• Instructor Certification - "Pasos de Servicio" Program

Timeline

HR Generalist

University of the Sacred Heart
01.2023 - Current

HR Generalist

Garage Isla Verde-Mercedes Benz
01.2018 - 12.2022

HR Assistant

Garage Isla Verde-Mercedes Benz
01.2011 - 01.2018

HR Officer

Alpha Ambulance
01.2002 - 01.2010

Bachelor’s - Business Administration

Sacred Heart University
Yamara Delgado Soto