Yamil Quiñones Caldas
San Juan
Summary
Dynamic IT Project Manager with a proven track record at DIRECTV, adept at strategic planning and execution. Spearheaded the implementation of a comprehensive IT Project Management Office, enhancing service delivery for over 200,000 customers. Skilled in cloud infrastructure and team leadership, driving process improvements and delivering impactful business solutions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
I.T. PROJECT MANAGER
DIRECTV
San Juan
01.2019 - 01.2020
- Developed the IT Roadmap, providing the CIO with a broadly view of opportunities and initiatives to establish priorities and strategy in a structured way
- Also implemented IT Project Management Office and successfully developed and established the PMO strategy & governance
- Lead the upgrade implementation of the IBM Cognos Analytics Portal, providing Puerto Rico Employers a toolset for reporting, analytics, scorecarding, and monitoring of events and metrics
- Manage service delivery for +200,000 customers island-wide
INFORMATION TECHNOLOGY ADMINISTRATOR
Vaquería Tres Monjitas
San Juan
01.2017 - 01.2018
- Company Overview: (Manufacturing)
- Joined Vaquería Tres Monjitas, charged with leading the organization's operations and projects; leverage technology and transform operational processes to create a constituent-focused Agency; raise service levels with more efficient processes and gain performance improvements
- Direct IT Cloud Infrastructure operations, collaboration/integration, manage budge/finance, network solutions design, business applications, security, policies & procedures, productivity, and implementations
- Supervise staff, including management/supervisors, contractors, and IT professionals
- Manage service delivery for +500 users island-wide
- Developed the Strategic Plan (short/long-term) and implemented a Multi-Channel Service Delivery Strategy, including a new operations framework, focusing on improvements through cost/efficiency benefit analysis and island-wide impact
- Work closely with the CIO, and ensure compliance with applicable laws, regulations and policies
- Managed the implementation of the security management system (CCURE 800/8000 Enterprise System) Island-Wide, in a clustered with failover environment
- Included the integration of digital video, SAP, and third-party devices such as burglar alarms
- Improved service delivery by implementing a 100% cloud solutions
- Other successful implementations include WAN (MPLS), IP telephony and Data Center serving the organization; Virtualization (VMWare); Business Process Re-engineering, including the Back Office
- Document Management System; Demographics and Actuaries Data Cleansing; Business Intelligence; Business Continuity Plan; Disaster Recovery Plan among others
- Led the data migration (conversion, consolidation, cleansing and testing) of the newly implemented cloud infrastructure
- (Manufacturing)
INFORMATION TECHNOLOGY MANAGER
MMM
San Juan
01.2015 - 01.2017
- Company Overview: (Healthcare) / Fastender
- Enable business effectiveness by identifying opportunities across business areas for leveraging technology, process, and information
- Manage the application of IT principles, architecture, and technology in a strategic way that is business value driven, impacting near-term, mid-term and long-term direction
- Provide support to the supply chain management and logistics, including Planning, Procurement, Materials, Remote Sites, Quality, Automation, Production and Delivery; process orders, work instructions, etc
- Managed the project, to simplify the management of the system's infrastructure and training maps, reducing operational costs in compliance with SOX standards and regulations
- (Healthcare) / Fastender
INFORMATION TECHNOLOGY MANAGER
MIDA Chamber of Commerce
San Juan
01.2010 - 01.2015
- Company Overview: (Industrial)
- Design new IT solutions to improve business efficiency and productivity
- Work closely with the client analyze existing business models and flows of data, discuss their findings, and design an appropriate improved IT solution
- Led the implementation and integration of key business Information Systems, which included planning, monitoring and tracking of management systems
- Collaborated in the design and implementation of the WAN that includes a remote site network for the annual convention
- Administered and consolidated DB servers and implemented procedures to improve performance, security, and troubleshooting
- (Industrial)
INFORMATION TECHNOLOGY DIRECTOR
PHARMABIOSERV
PR
01.2008 - 01.2010
- Company Overview: (Pharmaceutical)
- Lead system solutions delivery in support of business requirements, goals, objectives and ongoing operations, including planning, estimating, execution, and implementation
- Provide senior level assistance to business analysts in the development, analysis, and refinement of requirements for business applications
- Work closely with CIO, executives and functional focus groups to ensure the efficiency and effectiveness of system solutions deployed
- Lead the Project Managers team, managing and monitoring projects, organizing and scheduling Project Board meetings to discuss projects status and alignment with SOPs, corporate policies, and business strategy
- Implemented the SAP BI Net Sales Dashboards for Executives in Puerto Rico, USA and Ireland, and a Cognos BI Reporting solution for Sales & Distribution, and Marketing
- Lead the SAP Business Intelligence Project for the Technical Operations and Product Supply division, providing local and worldwide manufacturing sites with a central mechanism for self-service reporting to meet high-level metric targets
- Worked closely with Ireland and the US during the analysis and definition of key performance indexes, and the development of reports/dashboards for Materials Management, Procurement, Demand & Supply Planning, Warehouse, Production, Quality and Plant Maintenance
- (Pharmaceutical)
INFORMATION TECHNOLOGY DIRECTOR
P.R. MANUFACTURERS ASSOCIATION
San Juan
01.1999 - 01.2008
- Company Overview: (Chamber of Commerce)
- Lead system solutions delivery in support of business requirements, goals, objectives and ongoing operations, including planning, estimating, execution, and implementation
- Provide senior level assistance to business analysts in the development, analysis, and refinement of requirements for business applications
- Work closely with executives and functional groups to ensure the efficiency and effectiveness of system solutions deployed
- Managing and monitoring projects, organizing and scheduling Project Board meetings to discuss projects status and alignment with SOPs, corporate policies, and business strategy
- Directed the iMIS software implementation, reporting automation, and front office integration, hardware and software validations
- Responsible for the systems operations management, change management, support and training and the development of procedures/protocols for GMP and Non-GMP systems
- (Chamber of Commerce)
Education
B.S. - Computer Science
Interamerican University of Puerto Rico
San Juan, PRSkills
- General Management
- Budget management
- Network design
- Team leadership
- IT infrastructure management
- Business analysis
- Agile methodology
- Strategic Planning & Execution
- Process Improvement
- Team Building & Leadership
- Vendor & Contract Negotiations
- IT strategy development
- Cloud infrastructure
- Data analysis
Certification
- ITIL V3 Certification
- Agile Methodology
- SDLC (Software Development Life Cycle)
- Web Design HTML / CSS Programming
- Online Advertising and Marketing
- 2003-2016 Microsoft Small Business Server Management
- E-commerce/ E-business Development and Management
- SQL / MySQL Data Base Management
References
Available upon request.
Affiliations
- Enthusiast Musician
- Pet Lover
- Beach
Languages
Spanish
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
I.T. PROJECT MANAGER
DIRECTV
01.2019 - 01.2020
INFORMATION TECHNOLOGY ADMINISTRATOR
Vaquería Tres Monjitas
01.2017 - 01.2018
INFORMATION TECHNOLOGY MANAGER
MMM
01.2015 - 01.2017
INFORMATION TECHNOLOGY MANAGER
MIDA Chamber of Commerce
01.2010 - 01.2015
INFORMATION TECHNOLOGY DIRECTOR
PHARMABIOSERV
01.2008 - 01.2010
INFORMATION TECHNOLOGY DIRECTOR
P.R. MANUFACTURERS ASSOCIATION
01.1999 - 01.2008
B.S. - Computer Science
Interamerican University of Puerto Rico
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