Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Yamilet Allers Meléndez

Carolina

Summary

Proactive professional with a versatile background in customer service and training support. Known for exceptional problem-solving abilities and effective communication, contributing to improved team collaboration and client satisfaction.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Zen Spa
San Juan
10.2023 - Current
  • Greeted visitors and clients with professionalism and warmth.
  • Answered multi-line phone system, directing calls to appropriate personnel.
  • Managed appointment scheduling for staff and clients efficiently.

Training Specialist

Krispy Kreme
Carolina
10.2020 - 07.2022
  • Serve customers at the door, take all calls, take them to their table, and take 'to-go' orders.
  • Supported managers in identifying team members' training needs and goals.
  • Assisted in evaluating training effectiveness through feedback from participants.

Education

Bachelor of Science - Biology

Universidad De Puerto Rico
Río Piedras, Puerto Rico
12-2025

High School Diploma -

Colegio Santa Gema
Carolina, Puerto Rico
05-2020

Skills

  • Effective communication
  • Problem solving
  • Work prioritization
  • Administrative support
  • Client communication
  • Multitasking and organization
  • Staff management

Accomplishments

  • Valedictorian (highest average at graduation)

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Front Desk Receptionist

Zen Spa
10.2023 - Current

Training Specialist

Krispy Kreme
10.2020 - 07.2022

Bachelor of Science - Biology

Universidad De Puerto Rico

High School Diploma -

Colegio Santa Gema

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Yamilet Allers Meléndez