Yarianeliz Curbelo Pagán
Canovanas
Summary
Dynamic professional with extensive experience, excelling in inventory management and customer service. Proven ability to enhance operational efficiency through effective filing systems and problem resolution. Bilingual in Spanish and English, I thrive in fast-paced environments, ensuring high levels of satisfaction and seamless communication among teams and clients.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Clerk
ETE REMAN
Milwaukee
02.2024 - 05.2026
- Assisted in preparing shipping documentation for international orders.
- Implemented filing systems for easy access to shipping records and reports.
- Inputted data into computer systems accurately to maintain up-to-date records of shipments.
- Managed documentation for shipping and receiving processes efficiently.
- Maintained inventory of shipping materials and supplies.
- Prepared documentation to track and report on damaged or missing items.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Handled correspondence, including emails and phone calls, with professionalism.
- Managed daily office operations and maintained organized filing systems.
- Performed data entry tasks into computer databases from paper documents.
- Determined consumer needs to provide products and services appealing to a larger market.
Elementary School Secretary
Guadalupe’s Bruce School
Milwaukee
09.2021 - 01.2024
- Managed daily office operations and maintained a welcoming environment for students and staff.
- Coordinated communication between teachers, parents, and administration to ensure smooth operations.
- Organized student records and maintained confidentiality in compliance with school policies.
- Assisted in maintaining inventory of office supplies and ordered necessary materials regularly.
- Handled incoming calls and inquiries, providing accurate information to visitors and parents.
- Handled confidential information regarding students carefully and with discretion.
- Performed general clerical duties such as filing documents, photocopying materials.
- Prepared purchase orders for school supplies and equipment.
- Greeted visitors and answered incoming calls in a professional manner.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Implemented efficient filing systems for student documentation to streamline office processes.
- Communicated with parents, teachers, and members of the public with patient demeanor.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Answered phone calls and directed them to appropriate personnel.
Customer Service Representative
Walmart
Milwaukee
11.2019 - 09.2021
- Assisted customers with inquiries and product selection in-store.
- Resolved customer complaints promptly and professionally during transactions.
- Managed cash register operations and processed transactions accurately.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
Education
Pharmacy Technician - Career And Technical Education
Stepfull
07.2025 - 10.2025
Diploma De Escuela Secundaria
Puerto Rico, USSkills
- Customer service
- Data entry
- Inventory management
- Communication skills
- Problem resolution
- Filing systems
- Self-motivated and independent
- Inventory software
- Order logging
- Teamwork and cooperation
- Verbal and written communication
- Safety and compliance
- Bilingual Spanish/English
Timeline
Pharmacy Technician - Career And Technical Education
Stepfull
07.2025 - 10.2025
Shipping and Receiving Clerk
ETE REMAN
02.2024 - 05.2026
Elementary School Secretary
Guadalupe’s Bruce School
09.2021 - 01.2024
Customer Service Representative
Walmart
11.2019 - 09.2021
Diploma De Escuela Secundaria