Yazan Efraij
San Juan
Summary
Dynamic and results-oriented professional with extensive experience in retail and logistics management. Excelled in inventory management and customer satisfaction, Skilled in problem-solving and clear communication, I thrive on challenges and am committed to delivering excellence in every task.
Overview
8
8
years of professional experience
Work History
Store Manager, Warehouse Manager
Chulerias
06.2024 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Moved furniture and boxes using utility dolly and truck ramp.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Limousine Chauffeur
Driver and Dispatcher
02.2022 - 04.2024
- Developed strong rapport with clients by exhibiting courtesy, professionalism, and exceptional communication skills.
- Effectively managed challenging situations or conflicts that arose during transportation assignments with tactful problem-solving skills.
Rideshare Driver
Uber & Lyft
12.2019 - 01.2022
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
Store Manager
MetroPCS
06.2016 - 09.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Piaget Bilingual Academy
Manati, Pueto Rico05.2014
Skills
- Self-Motivated and Disciplined
- Problem-solving
- Punctual and Dependable
- Willing to Learn
- Decision-Making
- Heavy Lifting
- Clear Communication
- Attention to Detail
- Pallet Jack Handling
- Shipping and receiving
- Inventory Management
- Storage Organization
- Truck loading and unloading
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Store Manager, Warehouse Manager
Chulerias
06.2024 - 10.2024
Limousine Chauffeur
Driver and Dispatcher
02.2022 - 04.2024
Rideshare Driver
Uber & Lyft
12.2019 - 01.2022
Store Manager
MetroPCS
06.2016 - 09.2019
High School Diploma -
Piaget Bilingual Academy
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