YEDIEL RIVERA PEREZ
Morovis
Summary
Seeking a position that promotes skill and knowledge growth, allowing me to make significant contributions to assigned tasks while supporting colleagues and the company's overall success.
Overview
6
6
years of professional experience
Work History
Maintenance Engineer
Hyatt Place Manati
Manati
09.2025 - 11.2025
- Inspected equipment to ensure optimal performance and safety standards.
- Conducted routine maintenance on machinery to prevent breakdowns and prolong lifespan.
- Collaborated with team members to troubleshoot mechanical issues effectively.
- Maintained records of scheduled maintenance activities.
- Provided technical support to other team members when needed.
Barista
Café con Ce
San Juan
05.2025 - 09.2025
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared high-quality espresso drinks using specialized coffee equipment.
Front Desk Receptionist
Hyatt Place San Juan
San Juan
07.2023 - 04.2025
- Managed wakeup calls for departing guests according to their requested times.
- Greeted guests upon arrival and provided information regarding hotel services, amenities, and local attractions.
- Resolved guest complaints promptly and professionally with a focus on customer satisfaction.
- Inspected guestrooms upon request for any maintenance issues needing attention.
- Utilized problem solving skills when confronted with difficult situations involving customers or personnel.
- Processed check-ins and check-outs of guests accurately in the hotel's computer system.
Shift Supervisor
Dave & Busters
Milford CT
11.2019 - 06.2023
- Customer service, Cashiering, Multitasking, Ambassador, Problem Solving, Credit and Cash Transactions
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Education
Digital Photographer Certificate -
CCAT- Colegio De Cinematografia Artes y Televisión
ACCOUNTING
VOCATIONAL SCHOOL CARLOS F. DANIELS
GENERAL PROGRAM
HIGH SCHOOL LORENZO VIZCARRONDO
Skills
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Espresso machine operation
- Safe Food Handling
- Excellent memory
- POS Systems
- Menu Memorization
- New Hire Training
- Food Running
- Up-selling
- Speedy and efficient
- Opera system knowledge
- Preventive maintenance
- Inventory management
Timeline
Maintenance Engineer
Hyatt Place Manati
09.2025 - 11.2025
Barista
Café con Ce
05.2025 - 09.2025
Front Desk Receptionist
Hyatt Place San Juan
07.2023 - 04.2025
Shift Supervisor
Dave & Busters
11.2019 - 06.2023
Digital Photographer Certificate -
CCAT- Colegio De Cinematografia Artes y Televisión
ACCOUNTING
VOCATIONAL SCHOOL CARLOS F. DANIELS
GENERAL PROGRAM
HIGH SCHOOL LORENZO VIZCARRONDO