Summary
Overview
Work History
Education
Skills
Hobbies: Participation in the community. Acrylic Painting. Play Musical Instrument. Keep learning.
Timeline
Generic

Yeisha Quiñones

Vieques

Summary

As dynamic leader, I apply my expertise in business management and exceptional communication skills to drive strategic decisions, enhancing product offerings and market position. Spearheaded a culture of innovation and continuous improvement, achieving significant productivity gains and fostering a collaborative team environment. Excelled in vendor management and customer engagement, ensuring competitive edge and loyalty.

Professional with strong background in retail management, poised to drive business success.

Overview

11
11
years of professional experience

Work History

Quiñones Electronics

Self-employeed
05.2014 - Current
  • Analyzed sales data to identify trends, informing strategic decisions on product offerings and promotions.
  • Cultivated a culture of continuous learning within the team through ongoing professional development opportunities.
  • Reviewed departmental performance, identifying areas for improvement and implementing targeted action plans to address identified issues.
  • Evaluated vendor proposals critically for optimal contract terms that met company goals while remaining budget conscious.
  • Conducted regular market research, staying informed of emerging technologies and competitor offerings to maintain a competitive edge in the industry.
  • Facilitated open lines of communication between staff members, creating an inclusive environment that promoted collaboration and knowledge sharing among colleagues.
  • Introduced innovative solutions to reduce downtime and increase equipment reliability, boosting overall productivity levels.
  • Coordinated maintenance schedules for equipment upkeep to minimize interruptions in production flow.
  • Established clear performance metrics for staff members, providing regular feedback and conducting thorough evaluations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Mueblería Quiñones

Self-employeed
05.2019 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Provided exceptional customer service, resolving issues promptly and ensuring repeat business.
  • Organized successful promotional events that generated increased interest in store offerings while fostering strong ties with the local community.
  • Negotiated favorable lease terms with property owner/manager for store location expansion or renovation projects as needed.
  • Streamlined supply chain logistics by working closely with suppliers to ensure timely delivery of products while reducing costs associated with transportation delays.
  • Utilized technology solutions to enhance operational efficiency, including point-of-sale systems and inventory management software.
  • Increased sales revenue by implementing effective merchandising strategies and store layouts.
  • Implemented targeted marketing campaigns to drive foot traffic and increase store visibility within the community.
  • Managed inventory to ensure optimal stock levels and reduce waste, resulting in increased profits.
  • Oversaw daily store operations, managing tasks such as opening/closing procedures, cash handling, and employee scheduling.
  • Collaborated with the HR department to recruit top talent for open positions within the store, contributing to a highly skilled and motivated team.
  • Analyzed sales data and trends to make informed decisions on product selection, pricing, and promotions.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Social Sciences

Universidad De Puerto Rico
Cayey, Puerto Rico

High School Diploma -

Escuela Superior German Rieckehoff
Vieques, Puerto Rico
05-2010

Skills

  • Cost-reduction strategies
  • Problem-solving abilities
  • Multitasking
  • Sales strategy
  • Time management abilities
  • Adaptability
  • Project Management
  • Business Analysis
  • Problem-solving aptitude
  • Pricing strategy
  • Vendor Management
  • Plan projects
  • Team leadership and coaching
  • Store operations
  • Merchandise planning
  • Promotional planning
  • Business marketing
  • Purchasing and planning
  • Delegation
  • Customer Relationship Management

Hobbies: Participation in the community. Acrylic Painting. Play Musical Instrument. Keep learning.

Strong conviction of individual growth and in society through art and education

Timeline

Mueblería Quiñones

Self-employeed
05.2019 - 05.2022

Quiñones Electronics

Self-employeed
05.2014 - Current

Social Sciences

Universidad De Puerto Rico

High School Diploma -

Escuela Superior German Rieckehoff

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Yeisha Quiñones