Yesenia Benítez Montalvo
Trujillo Alto
Overview
20
20
years of professional experience
Work History
Medical Office Assistant
JS Sport Medicine
10.2023 - 06.2024
- Implemented an electronic health records systems that streamlined documentation, improving overall efficiency within the office.
- Serve as a key member of an interdisciplinary healthcare team to ensure optimal patient care and smooth daily functioning of the clinic
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Medical Office Coordinator
Doctor’s Center Clinic
01.2020 - 10.2024
- Responsible for all administrative functions (scheduling appointments, maintaining office records, patient care, distribution of doctors shared spaces, chart audits, inventory control, billing and bookkeeping) that allowed doctors and staff to focus on their patients
- Monitor effectiveness of implemented processes.
- Reduced wait times for patients by implementing efficient check-in and check-out procedures.
- Increased office efficiency with effective management of medical records and documentation.
- Proactively identified areas for improvement within the office workflow, implementing changes that led to increased productivity among staff members.
Accounting Officer
Carpets Unlimited
06.2011 - 10.2020
- Improved efficiency of accounts payable and receivable processes, resulting in faster payment collection and vendor payments.
- Assisted with budget preparation and monitoring, ensuring alignment with company goals and objectives.
- Collaborated with external auditors during annual audits, providing accurate documentation for efficient review process.
Education
Bachelor of Science in Public Health -
Universidad Ana G. Mendez
Computer Programmer -
Col. Universitario de San Juan
Skills
- Microsoft Office Tools
- Peachtree
- QuickBooks
- Local site SURI
- CRM Platforms
- Customer Service
- Collections experience
- Staff Training and Development
- Payment Processing
- Process Improvements
- Vendor Relations
- Administrative Procedures
- Time Management
- Attention to Detail
- Multitasking and Organization
- Problem-solving abilities
- Team Collaboration
References
References upon request
Aptitudes
- Detail oriented
- Communication (verbal and written)
- Ability to maintain a high level of communication with all involved parties
Timeline
Medical Office Assistant
JS Sport Medicine
10.2023 - 06.2024
Medical Office Coordinator
Doctor’s Center Clinic
01.2020 - 10.2024
Accounting Officer
Carpets Unlimited
06.2011 - 10.2020
Bachelor of Science in Public Health -
Universidad Ana G. Mendez
Computer Programmer -
Col. Universitario de San Juan
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