Yesenia Maldonado
San Juan
Summary
Focused Construction professional with strong command of industry-specific tools and equipment. Excellent history of supporting commercial and residential builds.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Luma Construction
Project Clerk
07.2023 - Current
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Developed strong relationships with suppliers, negotiating favorable terms that benefited both parties and streamlined materials acquisition.
- Ensured timely completion of projects by closely monitoring progress and adjusting schedules as needed.
- Check the rain gauge daily, take the measurements of the rain and document it.
- Complete the construction expense reports, make comparisons between suppliers.
- Organize weekly meetings, and document it minutes on the Procore platform.
- Prepare certified payrolls for contractors and employees.
- Manage reports, and trainings required by EPA, Enviromental Protection Agency.
Deya Elevators Service Inc.
Administrative Assistant
08.2022 - 06.2023
- Receive photos of the construction, drawings, and confirm the dimensions of space, and verify that is in compliance of the requirements of the site. Inspect the site security according to the ADA and ASME codes.
- Request the elevator installation permit for the contractor to use at project.
- Coordinate maritime transport of international and domestic shipments to Puerto Rico. Prepare the freight documents, manage the transactions.
- Coordinate with the driver the pickup of the containers at port to transport at warehouse, or the project facilities.
- Prepare the freight documents from maritime transport unit for the equipment release.
- Request insurance certificates, to guarantee the safety of workers and contractors during the project.
Autions Comitee Assistant
AFI-Insfrastructure Financing Authority
07.2021 - 03.2022
- Increased efficiency of process providing administrative support to auctions committee.
- Coordinate the project meetings; pre-auctions and delivery of proposals.
- Receive and classify the proposals according to the bid date to send them to the evaluation committe.
- Advise bidders through videoconference meetings on the correct process to participate.
- Advise bidders through videoconference meetings on the correct process to participate.
Executive Administrative Assistant
AAFAF-Puerto Rico Fiscal Agency And Financial Advi
09.2018 - 06.2021
- Enhanced communication between departments through proactive coordination of meetings and events.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Organized travel for executives to attend business trips.
- Audit and register contracts at system.
- Coordinate meetings, and managing executive calendars.
VIP Representative
Worldnet Telecommunications
03.2016 - 07.2018
- Vip commercial accounts management providing personalized service 24/7 and addressing individual needs.
- Monitoring services under VPN remote connection.
- Managed customer complaints with professionalism, resolving issues promptly and effectively.
- Provide circuit diagnostics to the customer through solar winds site and technical support, and verify daily the Voice, data, and Cloud services status.
Assistant Project Manager
Invision Engineering
10.2015 - 03.2016
- Assisted in the successful completion of automation project by coordinating tasks, monitoring progress, and maintaining documentation daily.
- Audit Electrical Instrumentation on daily reports.
- Manage material cost monthly Invoices and Project Spences.
- Keep record of assistant on weekly Safety Meeting, and scheduled events according to Fluor Engineering Group.
Front Desk Agent
Sheraton Old San Juan & Casino
10.2010 - 05.2015
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Prepare the Airlines Reports for the next day Arrivals.
- Verify if we received any packages from UPS & FedEx, log it in the Logbook and notify the guest.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Technical Support Representative
OneLink Communications Inc.
09.2007 - 07.2010
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Scheduled installations of services.
- Processed payments about PPV Activations.
Architectural Designer
Torre Almeda De San Juan
05.2003 - 02.2007
- Develop Constructions Plans and Details in AutoCAD Program.
- Take measurements calculation of Project Sites.
- Visit the site and verify the dimensions and verify the general office tasks including the project drawings
Education
Bachelor of Science - Environmental Engineering
Polytechnic University of Puerto Rico- Present
San Juan, PRArchitectural Designer
LICEO DE ARTE Y TECNOLOGIA
San Juan, PR06.2003
Airlines And Tourism
Business Trainning Institute
San Juan, PR08.2001
Skills
- Oral and written language, fluent in english, spanish
and portuguese
- Telephone etiquette, and strong work ethic
- Customer service excellence
- Logistic in maritime transport, freight management
- Analytical skills, and service quality control
- Project management training course completed
- Organize, and Multitasking
- Personalized customer account management
- Courteous, responsible and respectful person
- Solid computer skills: MS Office-Word, Excell, Outlook, Nitro, Procore platform, and AutoCAD program
Core Professional Assets
- Oral and written language, fluent in English and Spanish.
- Timely assessment and understanding of customer expectations. Hands-on approach in clarifying customer expectations and resolve issues efficiently.
- Call answering and follow-up on customer inquiries, and handling complex discrepancies related services.
- Adept processing purchase orders, receiving and verifying shipments, conducting physical providing Clients on merchandise delivery.
- Courteous, responsible and respectful Person.
- Organized, strong interpersonal communication and focus on detail and accuracy.
- Solid computer skills: MS Office-Word, Excell, Outlook, Nitro & AutoCAD.
Certification
Airlines and Tourism Diploma
Architectural Design & AutoCad Diploma
A17.2010-A1.1-2019 ASME Elevators Code Certification
Project Management Professional Certification
Construction Inspection NPDES-EPA_Certification
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Professional Working
Timeline
Luma Construction
Project Clerk
07.2023 - Current
Deya Elevators Service Inc.
Administrative Assistant
08.2022 - 06.2023
Autions Comitee Assistant
AFI-Insfrastructure Financing Authority
07.2021 - 03.2022
Executive Administrative Assistant
AAFAF-Puerto Rico Fiscal Agency And Financial Advi
09.2018 - 06.2021
VIP Representative
Worldnet Telecommunications
03.2016 - 07.2018
Assistant Project Manager
Invision Engineering
10.2015 - 03.2016
Front Desk Agent
Sheraton Old San Juan & Casino
10.2010 - 05.2015
Technical Support Representative
OneLink Communications Inc.
09.2007 - 07.2010
Architectural Designer
Torre Almeda De San Juan
05.2003 - 02.2007
Bachelor of Science - Environmental Engineering
Polytechnic University of Puerto Rico- Present
Architectural Designer
LICEO DE ARTE Y TECNOLOGIA
Airlines And Tourism
Business Trainning Institute
Similar Profiles
Avonta FlemingAvonta Fleming
Deputy Clerk of Courts- Criminal Clerk at Erie County Clerk Of Clerk CourtsDeputy Clerk of Courts- Criminal Clerk at Erie County Clerk Of Clerk Courts
Sheila WareSheila Ware
Clerk of Court at City of Baker Clerk of CourtClerk of Court at City of Baker Clerk of Court
Shizel SimsShizel Sims
Property Conveyance Examiner at Los Angeles County Registrar-Recorder / County ClerkProperty Conveyance Examiner at Los Angeles County Registrar-Recorder / County Clerk