Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Jr. Client Business Manager
De La Cruz
Guaynabo, Puerto Rico
2023.08 - Current
Managed day-to-day operations of the department including budgeting, staffing, and scheduling.
Assisted in developing effective marketing campaigns to increase client base.
Resolved customer service issues in a timely manner while maintaining high quality standards.
Organized regular meetings with clients to discuss progress made on projects and goals achieved.
Graduate Research Assistant
Florida International University
Ponce
2021.01 - 2023.07
Participated in ethnographic observations.
Performed qualitative interviews on-field.
Participated in the production of questionnaires and the development of culturally appropriate instruments.
Prepared reports, presentations and articles.
Gave public presentations of findings at conferences.
Class Treasurer
Ponce Health Sciences University
Ponce
2020.08 - 2022.05
Kept financial records up to date.
Supported budget by coordinating and executing fundraising events.
Administrative and Accounting Assistant
MAGLEZ Engineering & Contractors, Corp.
Florida
2020.01 - 2020.07
Maintain Accounts Payables log and Employees Information in Peachtree Accounting (SAGE) Software.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Directed guests and routed deliveries and courier services.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Receptionist Administrator
MALIBU BLONDE
San Juan
2019.01 - 2019.05
Welcomed visitors and customers by greeting and answering or directing inquiries.
Obtained and processed payments from clients for products and services.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Sales Associate
PLAYERO
San Juan
2018.03 - 2018.06
Tracked company inventories, moved excess stock and arranged products to improve sales.
Helped customers find specific products, answered questions and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Education
Master’s - Clinical Psychology
Ponce Health Sciences University
Ponce
06.2022
Bachelor of Science - Cellular And Molecular Biology
University of Puerto Rico
Rio Piedras
12.2019
Skills
Communication skills
Problem solving
Data analysis
Teamwork
Organizational skills
Customer service
SAGE 50 US proficiency
Works well under pressure
Money management experience
Bilingual
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Jr. Client Business Manager
De La Cruz
2023.08 - Current
Graduate Research Assistant
Florida International University
2021.01 - 2023.07
Class Treasurer
Ponce Health Sciences University
2020.08 - 2022.05
Administrative and Accounting Assistant
MAGLEZ Engineering & Contractors, Corp.
2020.01 - 2020.07
Receptionist Administrator
MALIBU BLONDE
2019.01 - 2019.05
Sales Associate
PLAYERO
2018.03 - 2018.06
Master’s - Clinical Psychology
Ponce Health Sciences University
Bachelor of Science - Cellular And Molecular Biology
University of Puerto Rico
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