TODD BOOTH
Chaska
Summary
Versatile cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
12
12
years of professional experience
Work History
Cashier Team Lead
Barnes & Noble
07.2018 - Current
- Quickly and accurately count drawers at the start and end of each shift
- Maintain current knowledge of store promotions and highlight sales to customers
- Help an average of 80 customers per shift and process POS transactions, including checks, cash and credit purchases or refunds.
Barista /Cashier
Barnes & Noble
04.2016 - 09.2018
- Maintained supply levels in counter and customer areas to meet typical demands
- Learned every menu preparation and numerous off-label drinks to meet all customer needs, maintaining 95% of customer satisfaction
- Constantly expanded personal knowledge of coffee styles and varieties.
Cashier
Smoothie King
08.2013 - 07.2016
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies, reducing loss by 98%
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Education
High School Diploma -
Mason City High School
Mason City, IASkills
- Customer assistance
- Refunds and exchanges
- POS systems
- Credit card processing
- Bagging and packaging
- Conflict management
- Time management
- Attention to detail
Timeline
Cashier Team Lead
Barnes & Noble
07.2018 - Current
Barista /Cashier
Barnes & Noble
04.2016 - 09.2018
Cashier
Smoothie King
08.2013 - 07.2016
High School Diploma -
Mason City High School
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