Yulianett Colón Suárez
San Juan
Summary
Experienced in both retail and professional settings, well-prepared to take on a role that requires a strong background in customer service and retail management. Throughout my career, excelled in managing team collaboration and store operations, consistently meeting sales targets. Reliable team player, bringing adaptability and strong problem-solving skills to ensure smooth daily operations and foster positive customer interactions.
Overview
1
1
year of professional experience
Work History
Retail Keyholder
Beamina
09.2024 - Current
- Stored security alarm codes and keys and made routine code changes.
- Contributed ideas for marketing campaigns leading to increased foot traffic and revenue generation.
- Opened and closed store at proper times for reliable services.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Intern
Proyecto SAVER, Dpto. Correcion Y Rehabilitacion
01.2025 - 03.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
TAP Supervisor
Victoria's Secret
10.2023 - 09.2024
- Delegate work to staff, setting priorities and goals
- Provide overall supervision and guidance to the team members
- Receive shipment, sign off on packages, and document incoming items in the computer system
- Lead sales team to consistently deliver customer service and quickly solve problems
- Participates in meetings with senior management regarding projects and initiatives
- Train new members in cash register operations, stock procedures, and customer services
Education
Bachelor of Arts - Psicologia Forense
Universidad De Puerto Rico
Carolina, Puerto Rico06-2025
High School Diploma -
Carvin School, Inc.
Carolina, Puerto Rico06-2020
Skills
- Bilingual (English and Spanish)
- Customer service
- Goal-oriented
- Communication
- Visual displays and presentations
- Strategic thinking
- Store operations
- Multitasking and prioritizing
- Reliability
Timeline
Intern
Proyecto SAVER, Dpto. Correcion Y Rehabilitacion
01.2025 - 03.2025
Retail Keyholder
Beamina
09.2024 - Current
TAP Supervisor
Victoria's Secret
10.2023 - 09.2024
Bachelor of Arts - Psicologia Forense
Universidad De Puerto Rico
High School Diploma -
Carvin School, Inc.
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