Zaira Diaz
Humacao
Overview
26
26
years of professional experience
Work History
Pharmacist Assistant
Farmacia Las Campinas
Las Piedras, PR
06.2023 - 10.2024
- Take patients phone calls for refills and customer service
- Assist patients receiving new prescriptions
- Filling and packaging patients medicines
- Resolving third party rejections with plans and physicians
- Making a great and final impression to patient at cash register when picking up prescription
- Cleaning and organizing work area
- Helping customers finding products they desire
Pharmacy Technician Intake
Axium (kroger company)
Guaynabo, PR
05.2023 - 06.2023
- Managing third party rejection
- Calling physicians to resolve problems with prescription
- Answering patients phone calls
Pharmacy Operations Manager
Walgreens
Humacao, PR
03.1999 - 11.2021
- Daily review of metrics
- Resolving patient’s complaints
- Managing daily schedule and duties of technician
- Organizing daily assignments for each technician
- Taking patients phone calls
- Helping at cash register for a better customer care service
- Data entry
- Refills
- Third party rejections
Education
Certificate - Pharmacy Technician Course
CEM
Humacao05-2001
Skills
- Billing assistance
- Document filing
- Record preparation
- Aseptic Techniques
Languages
English
Intermediate
B1
Spanish
Beginner
A1
Timeline
Pharmacist Assistant
Farmacia Las Campinas
06.2023 - 10.2024
Pharmacy Technician Intake
Axium (kroger company)
05.2023 - 06.2023
Pharmacy Operations Manager
Walgreens
03.1999 - 11.2021
Certificate - Pharmacy Technician Course
CEM