Overview
Work History
Education
Skills
Languages
Timeline
Generic
Zaira Diaz

Zaira Diaz

Humacao

Overview

26
26
years of professional experience

Work History

Pharmacist Assistant

Farmacia Las Campinas
Las Piedras, PR
06.2023 - 10.2024
  • Take patients phone calls for refills and customer service
  • Assist patients receiving new prescriptions
  • Filling and packaging patients medicines
  • Resolving third party rejections with plans and physicians
  • Making a great and final impression to patient at cash register when picking up prescription
  • Cleaning and organizing work area
  • Helping customers finding products they desire

Pharmacy Technician Intake

Axium (kroger company)
Guaynabo, PR
05.2023 - 06.2023
  • Managing third party rejection
  • Calling physicians to resolve problems with prescription
  • Answering patients phone calls

Pharmacy Operations Manager

Walgreens
Humacao, PR
03.1999 - 11.2021
  • Daily review of metrics
  • Resolving patient’s complaints
  • Managing daily schedule and duties of technician
  • Organizing daily assignments for each technician
  • Taking patients phone calls
  • Helping at cash register for a better customer care service
  • Data entry
  • Refills
  • Third party rejections

Education

Certificate - Pharmacy Technician Course

CEM
Humacao
05-2001

Skills

  • Billing assistance
  • Document filing
  • Record preparation
  • Aseptic Techniques

Languages

English
Intermediate
B1
Spanish
Beginner
A1

Timeline

Pharmacist Assistant

Farmacia Las Campinas
06.2023 - 10.2024

Pharmacy Technician Intake

Axium (kroger company)
05.2023 - 06.2023

Pharmacy Operations Manager

Walgreens
03.1999 - 11.2021

Certificate - Pharmacy Technician Course

CEM

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Zaira Diaz