Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Work Availability
Timeline
Hi, I’m

Zoé R. Rivera Silva

San Juan
Zoé R. Rivera Silva

Summary

Accomplished professional with a proven track enhancing community engagement, education, providing support and services on diverse populations. Committed community health worker with experience in facilitating access to healthcare services, and advocating for individual and community needs. Demonstrated ability to collaborate effectively with healthcare professionals to implement community and individual health initiatives. Expert in community networking and education, with exceptional interpersonal skills. Made significant contributions to improving health outcomes and increasing awareness on preventive care in previous roles.

Overview

6
years of professional experience
1
Certification

Work History

La Sombrilla Cuir

Liaison Job and Workshops Provider
10.2018 - 08.2024

Job overview

  • Organized and coordinated public meetings, forums, and events.
  • Facilitated workshops and trainings on relevant topics (use of inclusive language, LGBTQ+ sensibility education, intersectionality) to various audiences.
  • Assisted with grant writing activities to secure additional funding for projects.
  • Attended conferences, seminars, and other professional development opportunities as needed.
  • Coordinated communications between teams to ensure accurate information was shared in a timely manner.
  • Acted as a point of contact for partners and other third parties to support services.
  • Resolved conflicts between departments by acting as a mediator between them.
  • Maintained positive working relationship with fellow staff and management.
  • Administered and distributed funds.

Oficina de la Procuradora de las Mujeres

Psychological Counseling Practitioner
01.2023 - 05.2023

Job overview

  • Provided direct clinical services to patients who experienced gender violence and domestic violence using evidence-based practice and psychotherapy techniques.
  • Developed treatment plans in collaboration with clients to assist them in achieving their goals.
  • Maintained accurate records of client progress, therapeutic interventions and outcomes

Coordinadora Paz para las Mujeres

Community Liaison Job, Content Reviewer and Workshops Provider
09.2022 - 03.2023

Job overview

  • Developed and implemented plans for outreach initiatives to engage with the LGBTQ+ community members.
  • Gathered feedback from members of the community through surveys and interviews.
  • Facilitated workshops and training for health providers and others who work directly with the LGBTQ+ community.
  • Review and update the informational database content from the organization.

Psicoalternativas, Inc.

Administrative Assistant
09.2021 - 01.2022

Job overview

  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Education

Universidad Carlos Albizu
San Juan

Master of Science from Psychological Counseling
01.2023

University Overview

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Universidad de Puerto Rico
Río Piedras

Bachelor's degree of Arts from Psychology and a Women and Gender Studies Certification
06.2018

Skills

  • Community resources
  • Interpersonal skills
  • Teamwork and collaboration
  • Written communication
  • Case Management
  • Client and community service
  • Community Networking and Education
  • Resource advocacy
  • Relationship Building
  • Maintaining updated records
  • Public speaking
  • Confidentiality values
  • integrity values
  • Social justice and human rights-oriented

Languages

Spanish
First Language
English
Advanced (C1)
C1

Accomplishments

  • Latinx Institute Scholarship 2024 for National LGBTQ+ Task Force Creating Change.

Certification

  • Psychological First Aid Certification
  • CPR Certification
Availability
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Timeline

Psychological Counseling Practitioner

Oficina de la Procuradora de las Mujeres
01.2023 - 05.2023

Community Liaison Job, Content Reviewer and Workshops Provider

Coordinadora Paz para las Mujeres
09.2022 - 03.2023

Administrative Assistant

Psicoalternativas, Inc.
09.2021 - 01.2022

Liaison Job and Workshops Provider

La Sombrilla Cuir
10.2018 - 08.2024

Universidad Carlos Albizu

Master of Science from Psychological Counseling

Universidad de Puerto Rico

Bachelor's degree of Arts from Psychology and a Women and Gender Studies Certification
Zoé R. Rivera Silva