Zorinés Rivera Vázquez
Bayamon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Parts Sales Manager
Autozone
03.2015 - 09.2020
- Ordered parts for customers and repair shops.
- Conducted periodic analysis of current spare parts and inventory.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Processed and reshelved return orders, checking for discrepancies, potential usage and damage issue.
- Supervised and trained staff on product knowledge and customer service.
Cashier and Server
Popeyes
11.2013 - 04.2015
- Learned duties for various positions and provided backup at key times.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Built relationships with customers to encourage repeat business.
Assistant Secretary
Municipio De Aguas Buenas
08.2013 - 11.2014
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Enhanced projects with efficient schedules, coordinated related documents, and organized resources to support unique demands.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Responded to inquiries from callers seeking information.
Education
General Education Development Certificate
Puerto Rico 11.2013
Skills
- Manage Sustainability Initiatives
- Customer Order Management
- Replacing Parts
- Inventory Accuracy
- Consultative Sales Approach
- Professional Relationships
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Parts Sales Manager
Autozone
03.2015 - 09.2020
Cashier and Server
Popeyes
11.2013 - 04.2015
Assistant Secretary
Municipio De Aguas Buenas
08.2013 - 11.2014
General Education Development Certificate
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