Art
Karla A. Pacheco
Ponce,PR
Summary
TTo seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Store associate
Sears Holdings Inc
Ponce, PR
09.2006 - 12.2022
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
Office Clerk
Septix Waste
Ponce, PR
08.2013 - 04.2021
- Delivered clerical support by handling range of routine and special requirements.
- Responded to inquiries from callers seeking information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Received and routed business correspondence to correct departments and staff members.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted team members with administrative requirements by expertly using diverse office software.
- Drafted reports for upper management as directed.
- Entered data into Peachtree system according to formatting standards.
Trainee
Laboratorio Dental Pacheco
Ponce, PR
11.2019 - 03.2020
- Learned new materials, processes and programs quickly.
- Gained understanding of dental prothesis procedures by closely monitoring the technician's processes.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Answered customer calls with minimal wait times.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Completed detailed models of patients' mouths to create accurate devices.
- Inspected broken or out-of-date apparatus for special specifications before repairing and making new ones.
- Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
- Emptied trashcans and transported waste to collection areas.
- Completed routine floor stripping and finishing.
Education
Associate - Dental Technology
ICPR Junior College
Mayaguez 11.2019 - 11.2020
Bachelor’s - Computer Science
Interamerican University of Puerto Rico
Ponce 08.2011 - 05.2016
High School Diploma -
Colegio Sagrado Corazón De Jesús
Ponce 08.2008 - 05.2011
Skills
Retail transactions processing
Organization
Cash register operation
Microsoft applications proficiency
Dependable and Responsible
Independent worker
Sorting and labeling
Administrative support
Interests
Gaming
Music
Reading
Timeline
Trainee
Laboratorio Dental Pacheco
11.2019 - 03.2020
Associate - Dental Technology
ICPR Junior College
11.2019 - 11.2020
Office Clerk
Septix Waste
08.2013 - 04.2021
Bachelor’s - Computer Science
Interamerican University of Puerto Rico
08.2011 - 05.2016
High School Diploma -
Colegio Sagrado Corazón De Jesús
08.2008 - 05.2011
Store associate
Sears Holdings Inc
09.2006 - 12.2022