Summary
Overview
Work History
Education
Skills
Certification
EXTRACURRICULAR ACTIVITIES
Timeline
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Adriana P. Báez Guzmán

San Juan

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Industrial Engineer

Banco Popular
08.2024 - 05.2025
  • Implemented continuous improvement initiatives, identifying inefficiencies in existing systems and processes.
  • Trained employees on new software tools to improve productivity levels across the organization while maintaining safety standards.
  • Identified problems and recommended new processes to improve performance and reduce costs.

Waitress & Bartender

Aglio e Olio
01.2022 - 08.2024
  • Take food and beverage orders accurately.
  • Prepare cocktails to meet client standards.
  • Maintained clean, neat and operational facilities.
  • Deliver orders to table quickly and efficiently.


Waitress

La Habichuela Guisá
01.2021 - 12.2021
  • Served and attended 150-200 clients per day and helped them decide on their choice of food
  • Maximized sales applying consumer behavior tactics by seating customers first on corners, making them feel comfortable.
  • Informed and explained the contents of the food to be eaten and looking out for possible cases of allergies among the customers

Education

Bachelor of Science - Industrial Engineering

University of Puerto Rico, Mayagüez Campus
05.2025

Universidad Complutense De Madrid (UCM)
06.2022

Skills

  • Fully bilingual: English and Spanish
  • Accurate mathematical calculations
  • Quality assurance
  • Strategic planning
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Software: MS Office (Excel, Word, Powerpoint, Access, Teams), AutoCAD, Minitab, SIMIO, Zoom, Google Meet

Certification

Google Project Management, University of Puerto Rico, Mayagüez Dec 2022

EXTRACURRICULAR ACTIVITIES

Varsity Women’s Soccer– University of Puerto Rico, Mayagüez Dec 2019 – Dec 2022 

Timeline

Industrial Engineer

Banco Popular
08.2024 - 05.2025

Waitress & Bartender

Aglio e Olio
01.2022 - 08.2024

Waitress

La Habichuela Guisá
01.2021 - 12.2021

Bachelor of Science - Industrial Engineering

University of Puerto Rico, Mayagüez Campus

Universidad Complutense De Madrid (UCM)

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Adriana P. Báez Guzmán