Alexis Martinez
Aguada
Summary
Well-informed Medicaid consultant with over seven years of successful experience as an Eligibility Specialist for Medicaid. Strengths in working with public. Skilled in law enforcement and public safety. Possess strong communication, critical thinking, and problem-solving skills to effectively address community concerns and crime prevention. Have made significant impact in previous roles through successful community engagement initiatives and reducing crime rates. Demonstrated ability to work under pressure, make quick decisions in challenging situations, and maintain high standards of integrity and professionalism.
Overview
15
15
years of professional experience
Work History
Puerto Rico State Police
Puerto Rico Police Department
Dorado
02.2022 - Current
- Provided courtroom testimony when required by prosecutors or defense attorneys.
- Educated citizens about crime prevention measures through presentations at schools or civic organizations.
- Patrolled assigned areas to enforce laws and regulations.
- Investigated vehicular or roadway-related accidents, assisting persons involved and coordinating response.
Healthcare Service Specialist
Healthcare Department Medicaid
Mayaguez , Puerto Rico
05.2013 - 09.2020
- Prepare quarterly reports on recommendations to improve center operations.
- Organize training sessions on the preparation of Medicaid documentation.
- Periodically evaluate procedures for processing claims.
- Assisted with the marketing of Medicaid products to elegible candidates within the immediate area and surrounding communities.
- Provided recommendations for the development of consultant training programs.
- Updated and streamlined staff training procedures.
Outreach Worker
Instituto Pre Vocacional E Industrial De PR
Arecibo , Puerto Rico
03.2010 - 05.2013
- Assisted families with financial and housing resources.
- Planned outreach events for Community to reach out to at-risk families.
- Advocated for client needs and funding for at-risk groups.
- Worked with Type people to educate on methods of relocation or assistance opportunities.
Education
Bachelor’s Degree - Political Science
Recinto Universitario De Mayaguez
Mayaguez 11 2006
Masters Degree - Criminology
Pontificia Universidad Católica De Mayaguez
Mayaguez 10 2010
Masters Degree - Clinical Social Work
Universidad Ana G Mendez
Cabo Rojo Doctor Of Philosophy - Industrial Psychology
Pontificia Universidad Catolica De PR
Ponce Skills
- Customer service specialist
- Service specialist
- Patient-focused quality service
- Interpersonal communication
- Critical Thinking
- Active listening
- Motor vehicle law enforcement
- Integrity and honesty
Accomplishments
-Fitness Instructor certification
-Introduction to Sports Nutrition certification
-Life Coaching certification
-Mindfulness certification
-Certification of Nutrition and Obesity:Overweight control
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Puerto Rico State Police
Puerto Rico Police Department
02.2022 - Current
Healthcare Service Specialist
Healthcare Department Medicaid
05.2013 - 09.2020
Outreach Worker
Instituto Pre Vocacional E Industrial De PR
03.2010 - 05.2013
Bachelor’s Degree - Political Science
Recinto Universitario De Mayaguez
Masters Degree - Criminology
Pontificia Universidad Católica De Mayaguez
Masters Degree - Clinical Social Work
Universidad Ana G Mendez
Doctor Of Philosophy - Industrial Psychology
Pontificia Universidad Catolica De PR