Cristopher. I García Cruz
Bayamon
Summary
Dynamic professional with a proven track record at Claro, excelling in inventory management and customer service. Adept at analyzing trends to optimize stock levels and enhance client satisfaction. Recognized for effective communication and problem-solving skills, consistently surpassing sales goals while fostering team collaboration. Passionate about delivering exceptional results in fast-paced environments. With a clear vision and pursuing a professional pilot career.
Overview
3
3
years of professional experience
Work History
Shop Seller
Fit 2 Run
Bayamon , Puerto Rico
11.2024 - Current
- Processed customer payments using cash register or point-of-sale system.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained updated records of inventory, sales, orders, returns.
- Answered customer inquiries regarding product features, pricing, and availability.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Seated customer to measure feet and properly fit with correct size shoes.
- Handled cash and credit card transactions with accuracy and integrity.
- Demonstrated knowledge of current fashion trends and shoe technology to enhance customer satisfaction.
- Performed regular stockroom duties, including receiving shipments and organizing back stock.
Inventory Control Lead
Claro
Bayamon , Puerto Rico
04.2024 - 10.2024
- Coordinated logistics for inventory movement between locations.
- Developed processes for tracking returns from customers as well as damaged items returned from vendors.
- Conducted regular inventory audits to maintain accuracy.
- Analyzed inventory trends to forecast future needs and prevent overstock.
- Identified and resolved inventory problems, including damaged or lost items.
- Prepared inventory for shipment by attaching tags and labels.
Client Service Consultant
Claro
Bayamon , Puerto Rico
08.2023 - 10.2024
- Followed up with customers after each call to ensure satisfaction levels were met or exceeded expectations.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Navigated multiple computer systems simultaneously while conversing with customers.
- Provided top quality control and eliminated downtime to maximize revenue.
- Surpassed sales goals through implementation of successful marketing strategies.
- Mentored junior team members and managed employee relationships.
Assistant of Refrigerator Technician
Jovany’s Company
Bayamon , Puerto Rico
01.2022 - 07.2023
- Inspected and tested components of refrigeration systems to locate causes of malfunctions.
- Repaired or replaced defective parts in refrigeration systems such as motors, compressors, condensers, evaporators and valves.
- Tested pipe, tubing joints, and connections for leaks.
- Communicated with clients and studied plans and diagrams to establish work requirements.
- Identified hazardous materials on job sites and took action to mitigate and enhance safety.
- Managed inventory of supplies and equipment necessary for daily operations.
Education
Aviation Management
Inter Americana
Bayamon Puerto Rico07-2030
High School Diploma -
Dr. Agustín Stahl
Bayamon Puerto Rico 07-2023
Skills
- Inventory management
- Regulatory compliance
- Customer service
- Data analysis
- Logistics management
- Problem solving
- Team collaboration
- Safety compliance
- Microsoft Word
- Verbal communication
- Organizational skills
- Calm under pressure
- Active listening
- Effective communication
- Hazardous materials handling
- Aviation operation systems
- Airport security
- Self motivation
- Multitasking
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Affiliations
I play sports, my main sport is playing soccer. I've been playing since a kid and thanks to the sport, I've learned about discipline, hardwork, leadership, teamwork and perseverance. I run long distances, personally accomplished a half marathon. I enjoy helping others and I consider myself as a great individual who always tries to improve and be the best version of me.
Timeline
Shop Seller
Fit 2 Run
11.2024 - Current
Inventory Control Lead
Claro
04.2024 - 10.2024
Client Service Consultant
Claro
08.2023 - 10.2024
Assistant of Refrigerator Technician
Jovany’s Company
01.2022 - 07.2023
Aviation Management
Inter Americana
High School Diploma -
Dr. Agustín Stahl
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