Eduardo Cordero Rodriguez
Santa Isabel
Summary
Accomplished Tax Specialist with a proven track record at PricewaterhouseCoopers, showcasing expertise in tax return preparation and documentation. Excelled in roles requiring advanced communication and Microsoft Office proficiency, significantly enhancing team collaboration and client satisfaction. Demonstrated ability to improve processes and achieve goals across diverse environments, including leadership in customer service and logistics.
Overview
8
8
years of professional experience
Work History
Tax Specialist
PricewaterhouseCoopers
02.2022 - Current
- Maintained thorough and current understanding of applicable tax laws.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Reviewed financial statements and workpapers for accuracy and integrity.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Warehouse Worker
Amazon
09.2021 - 02.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Customer Service /Restaurant Hostess
Walt Disney World Resort
05.2021 - 09.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Warehouse Worker
Amazon
09.2020 - 05.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Lead Tour Guide
Eco Water Adventure
05.2017 - 12.2019
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
- Boosted online reviews and ratings by consistently delivering exceptional tour experiences.
- Ensured safety and comfort for all participants, promptly addressing any concerns or emergencies that arose.
- Led tours in multiple languages, broadening audience reach and inclusivity of tour offerings.
Education
BBA - Tourism Entrepreneurship
Pontifical Catholic University of Puerto Rico
Ponce, PR05-2020
Skills
- Tax return preparation
- Documentation skills
- Microsoft Word and Excel proficient
- Adobe Acrobat proficient
- Team collaboration
- Advanced oral and written communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tax Specialist
PricewaterhouseCoopers
02.2022 - Current
Warehouse Worker
Amazon
09.2021 - 02.2022
Customer Service /Restaurant Hostess
Walt Disney World Resort
05.2021 - 09.2021
Warehouse Worker
Amazon
09.2020 - 05.2021
Lead Tour Guide
Eco Water Adventure
05.2017 - 12.2019
BBA - Tourism Entrepreneurship
Pontifical Catholic University of Puerto Rico
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