Iddelly Gutierrez Martinez
Fajardo,PR
Summary
To obtain the opportunity in an employment that will utilize my abilities and skill and also to enrich my knowledge to provide excellent quality services.
Overview
29
29
years of professional experience
Work History
Security Guard
Ace Caribbean Security
01.2023 - Current
- Maintained a safe environment for condominium residents and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Retail Sales Associate
Marianne
10.2018 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases and locate items.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Warehouse Worker
Macys Logistics and Operations
07.2016 - 12.2016
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Achieved timely dispatch of orders using effective time management strategies during the packing process.
Warehouse Worker
Amazon
09.2015 - 06.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
PBX Hotel Operator
Hotel El Conquistador
01.2011 - 01.2013
- Improved response times for guests'' inquiries, ensuring swift resolution of their requests or concerns.
- Handled emergency situations calmly and professionally, coordinating with relevant hotel staff to resolve issues swiftly and effectively.
- Ensured accurate record-keeping of all calls received, facilitating improved data analysis for future improvements in service quality.
- Managed a high volume of incoming calls from both internal and external sources, ensuring efficient call routing and minimal wait times.
Student Aide
California School For The Deaf - Riverside
01.1996 - 12.1996
- Assist Students on work assignments in class and spanish interpretation.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported classroom management by maintaining a clean and orderly learning environment.
- Communicated regularly with teachers about individual student needs or concerns to ensure appropriate interventions were implemented promptly.
Switchboard Operator
California School For The Deaf - Riverside
01.1996 - 12.1996
- Interpreter for deaf students & students during school visits.
- Handling incoming and outgoing mall.
- Booking appointments.
Skills
- Ability to multitask
- Fast Learner
- Punctual, organized and creative
- Interpersonal skills
- Customer Service
- Surveillance techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
ASL (American Sign Language)
Full Professional
Timeline
Security Guard
Ace Caribbean Security
01.2023 - Current
Retail Sales Associate
Marianne
10.2018 - 10.2021
Warehouse Worker
Macys Logistics and Operations
07.2016 - 12.2016
Warehouse Worker
Amazon
09.2015 - 06.2016
PBX Hotel Operator
Hotel El Conquistador
01.2011 - 01.2013
Student Aide
California School For The Deaf - Riverside
01.1996 - 12.1996
Switchboard Operator
California School For The Deaf - Riverside
01.1996 - 12.1996
Similar Profiles
ABBAS ALIABBAS ALI
Security Officer at MCS SECURITY , NBP , ACE SECURITY, ULTIMATESecurity Officer at MCS SECURITY , NBP , ACE SECURITY, ULTIMATE
Matthew MorrisonMatthew Morrison
Security Officer/Supervisor at Ace SecuritySecurity Officer/Supervisor at Ace Security
Zaryab Javed ChandioZaryab Javed Chandio
Security Officer at Ace Security + Event ServicesSecurity Officer at Ace Security + Event Services