Nelson S Torres Cruz
Dorado
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and our business success. Diplomatic, honest, and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
Team Leader
Thermo Fisher Scientific, Amgen Corp
02.2019 - Current
- Leader of 4 direct employee and responsible of our solutions schedule and task execution in the media preparation laboratory, glass washer and autoclave area.
- Excellent customer service and customer allegiance team leader.
- Responsible that my team meets our company goals and our customers’ expectations.
- 5+ years of experience as LOTO certified technician and over 3 years of experience as Maximo technician.
- Provide guidance to employees to achieve the proper performance of assigned tasks.
- Active participation on weekly leadership meetings across the sites, and WCT meetings by using the smart sheet tool.
- I conducted training and mentored team members to promote productivity, time management and deliver result with high quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for different kind of scenarios or issues.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Implemented new working processes to deliver multiple improvements by using our PPI program.
- Participated in cross-functional team-building activities sponsored by our company and the leadership team.
- Assisted my supervisor with new hire onboarding using our new hire training plan program.
- Conducted internal safety and quality audit readiness to maintain an audit ready laboratory.
- Participated on quality oversights and gemba walks.
- I have improve our clients' documents based on safety, quality and business needs.
- Used the RCA tools such as : fish bone, critique events, 5-Why’s and OPL to open, conduct or close an investigation or event.
Sr. Site Specialist
Thermo Fisher Scientific, Amgen Corp
03.2017 - 02.2019
- Performed our laboratory daily setup for example: equipment’s standardization, clean and clear, glass washer and the autoclave support and setup.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Medias, solutions and buffers preparations for Bioassay, Microbiology, and Biochemistry laboratories.
- Conducted booklets auditory, monthly booklets reconciliation, review and approval of GMP documents.
- Carried out day-day-day duties accurately and efficiently.
- Promoted a safe work environment by submitting see cards and discussing safety alerts.
- Maintained energy and enthusiasm in fast-paced environment.
- Active participation in PPI projects and help my teammates through the develop and implementation of their projects.
- Helped my team lead with the guidance and mentoring our new hires during their onboarding process.
- Consumable Inventory Management System (CIMS) operator; that allows me to keep track of the materials in use and the ones that are about to expire.
- Active team player that gives support to different department as for example: inventory, glass washer and autoclave area.
Validation Specialist
Thermo Fisher Scientific, Amgen Corp
02.2016 - 03.2017
- Customer service oriented employee that perform the equipment standardization at our customer site in Juncos.
- Team player that currently support the following areas: media preparation laboratory, glass washer and autoclave area.
- Glass wash and autoclave operator that perform the daily pick-ups, materials processing and delivery of glassware and autoclaved materials.
- Supported the media team by processing the solutions requests, the solutions preparations and approvals.
- Responsible of having a good documentation practices, and audit controlled booklets.
- Maintain an healthy reagent inventory in our areas, and perform our weekly expired consumable report.
- Perform monthly room sanitization, monthly autoclave cleaning by performing LOTO, and preventive maintenance of our calibrated equipment’s.
Quality Control
Amgen Corp
11.2015 - 02.2016
- In my first three months of experience I was able to trained and qualified to work with pH meters, balances, laminar flow hood, CIMS, pipettes, and biomedical waste disposal.
- Gained experience in: GMP environment, good documentation practices, and working in safety first environments.
- Performed the pick- up and delivery of glassware for the biochemistry labs and materials to be autoclaved for microbiology labs.
- In addition, I was in the waiting list to take the followings trainings: media preparation for fermentation assay, operating and cleaning of the Steris Reliance Model 580 & 250 glass washer, media group bioassay and biochemistry activities, and global lockout/tagout.
Education
Bachelor of Science - Biology
Pontifical Catholic University of Puerto Rico
Arecibo, PR05.2014
High School Diploma -
La Milagrosa Catholic High School
Arecibo, PR05.2010
Skills
- Safety Processes
- Pro-active and self-motivated
- Good communication skills
- Overseeing Daily Activities
- Work Planning and Prioritization
- Ability working in a fast-paced setting, with quality results
- Leading Employees
- Staff Training
- Issue Resolution
- Giving Constructive Feedback
- Teamwork and Collaboration
- Effective and exceptional Customer Service
Accomplishments
- Cyber Security Award on December 2022
- PPI's of the month on 2021 and 2022
- Bravo Recognition from Bioassay Laboratory on 2021.
Additional Information
- ACADEMIC ACHIEVEMENTS , DEAN’S Honor List (4 yrs.) 2011 Student of the Year Award for academic excellence
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Team Leader
Thermo Fisher Scientific, Amgen Corp
02.2019 - Current
Sr. Site Specialist
Thermo Fisher Scientific, Amgen Corp
03.2017 - 02.2019
Validation Specialist
Thermo Fisher Scientific, Amgen Corp
02.2016 - 03.2017
Quality Control
Amgen Corp
11.2015 - 02.2016
Bachelor of Science - Biology
Pontifical Catholic University of Puerto Rico
High School Diploma -
La Milagrosa Catholic High School
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