Sylvia Morales Rivera
San German
Summary
Adept at enhancing navigational accuracy and fostering team collaboration, I significantly improved operational efficiency at Migrants Health Center. My expertise in GPS navigation (hard skill) and decision-making capabilities (soft skill) led to streamlined emergency responses and enhanced community health outcomes, demonstrating a profound impact on service delivery and client well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Navigator
Migrants Health Center, Western Region Inc.
09.2021 - Current
- Increased navigational accuracy by consistently updating and maintaining electronic charts and navigation tools.
- Promoted safe navigation in restricted visibility situations through proficient use of radar functions like target tracking and range scaling.
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
- Streamlined communication between bridge team members, fostering a collaborative working environment for successful navigation.
Clinical Social Work, Clinical Practice
Centro Terapéutico De Bienestar Emocional
05.2024 - 08.2024
- Facilitated skill-building groups for clients, focusing on coping strategies, stress reduction techniques, and self-care practices.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
- Advocated for clients'' rights within various legal settings such as court hearings or child welfare conferences to ensure access to appropriate services or supports.
Community Outreach Worker, Special Projects
Migrants Health Center, Western Region Inc.
03.2021 - 09.2021
- Organized community clean-up events, promoting environmental stewardship and fostering a sense of collective responsibility among residents.
- Implemented creative marketing strategies to promote awareness of available services within the community, attracting more individuals to engage in support programs.
- Increased access to healthcare services by connecting underserved populations with appropriate providers and resources.
- Organized educational workshops on topics such as nutrition, mental health, substance abuse prevention, leading to healthier lifestyle choices among participants.
Social Worker
Social and Community Concepts
01.2020 - 02.2021
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Mental Health Facilitator
Assmca, Anímate Project
11.2017 - 12.2019
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Education
Master - Clinical Social Worker 39 Approved Credits
Universidad Ana G. Méndez
Cabo Rojo, Puerto Rico05.2025
Certification - Scholar Social Worker
Universidad Del Este
Cabo Rojo, Puerto Rico05.2013
Certification - ChildCare Assistant
Mayagüez Institute
Mayagüez, Puerto Rico08.2012
Bachellor - Social Worker
Universidad Del Este
Cabo Rojo, Puerto Rico05.2011
Skills
- Decision-making capabilities
- Team Coordination Experience
- Emergency response training
- GPS Navigation Proficiency
- Navigation
Certification
Certified National Drug and Alcohol Interventionist
Certified Addictions Therapist I / II / III/ IV
licence
Licence 19946. Accredited by the College of Social Workers of Puerto Rico
Timeline
Clinical Social Work, Clinical Practice
Centro Terapéutico De Bienestar Emocional
05.2024 - 08.2024
Lead Navigator
Migrants Health Center, Western Region Inc.
09.2021 - Current
Community Outreach Worker, Special Projects
Migrants Health Center, Western Region Inc.
03.2021 - 09.2021
Social Worker
Social and Community Concepts
01.2020 - 02.2021
Mental Health Facilitator
Assmca, Anímate Project
11.2017 - 12.2019
Master - Clinical Social Worker 39 Approved Credits
Universidad Ana G. Méndez
Certification - Scholar Social Worker
Universidad Del Este
Certification - ChildCare Assistant
Mayagüez Institute
Bachellor - Social Worker
Universidad Del Este
Certified National Drug and Alcohol Interventionist
Certified Addictions Therapist I / II / III/ IV
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