Summary
Overview
Work History
Education
Skills
Certification
Timeline
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VIVIANA M. AYALA AGOSTO

Las Piedras,PR

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Also, a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Quality Control Associate

Amgen
Juncos, Puerto Rico
01.2026 - Current
  • Analyzed test data and reported results to management team.
  • Monitored testing procedures to meet established item specifications, standard test methods or protocols.
  • Knowledge in CIMS, LIMS, and Empower.
  • Interpreted test results, compared to specifications and control limits and recommended data for release.

Scheduler, Special Project in Planning

Merck
Las Piedras, PR
  • Ensuring that every shipment has the specific order established by the planner of fo each product.
  • Developed detailed schedules using project management software to align resources.
  • Facilitated meetings to discuss scheduling conflicts and propose solutions collaboratively.

IPT Operator

Merck
Las Piedras, PR
  • Operated production equipment following safety protocols and standard operating procedures.
  • Execute and verify any documentation related to the suspension and coating process.
  • Provided support in different departments to achieve the company goal.
  • Trained new operators to be qualified in the suspension and coating process.
  • Knowledge in SAP and MES programs.

Education

BS – Science in Biotechnology - Minorin Microbiology

INTERAMERICAN UNIVERSITY OF PUERTO RICO
Bayamón, PR
01-2015

Skills

  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Critical thinking
  • Interpersonal skills
  • Relationship building

Certification

  • Quality Inspector Certification Program for FDA-regulated industries Job Center, San Juan, PR
  • Validation Industry Certification Training Program for FDA-Regulated Industries Job Center, San Juan, PR
  • Supply Chain certification - Merck, Las Piedras, PR
  • Batch record review certification - Merck, Las Piedras, PR
  • Learning and Development Certification - Merck, Las Piedras, PR

Timeline

Quality Control Associate

Amgen
01.2026 - Current

Scheduler, Special Project in Planning

Merck

IPT Operator

Merck

BS – Science in Biotechnology - Minorin Microbiology

INTERAMERICAN UNIVERSITY OF PUERTO RICO
VIVIANA M. AYALA AGOSTO