Daniel Sánchez Rosado
San Juan,PR
Summary
Results-driven and ambitious professional with a strong background in business principles, customer service, financial analysis, and risk management. Currently in the final stages of completing a Bachelor's degree in Business Administration, eager to leverage academic knowledge and hands-on experience to drive growth, foster innovation, and achieve success in a dynamic environment.
Overview
9
9
years of professional experience
Work History
Guest Experience Expert
The St. Regis Bahia Beach Resort
10.2024 - Current
- Curate exceptional, personalized guest experiences, serving as a primary point of contact from arrival to departure
- Oversee daily financial transactions, records, and data reconciliation, ensuring flawless operations
- Facilitate seamless communication and the efficient distribution of information across all departments
Valet Lead
The Condado Vanderbilt
08.2021 - 10.2024
- Supervised valet operations, ensuring smooth and efficient guest arrivals and departures
- Managed daily monetary transactions and maintained adherence to internal financial controls
- Analyzed and resolved discrepancies in financial reports, ensuring accuracy and accountability
- Trained and mentored team members to uphold exceptional service and operational standards
Sales Ambassador
Polo Ralph Lauren
01.2016 - 01.2019
- Delivered exceptional customer service, creating an outstanding shopping experience for guests
- Assisted with visual merchandising, inventory management, and stock replenishment to maintain store standards
- Processed transactions and managed customer accounts, ensuring adherence to company policies and procedures
Education
Bachelor of Business Administration -
Universidad Interamericana De Puerto Rico
San Juan, PR01-2025
Associate of Arts - General Studies
Valencia College
Orlando, FL01-2021
Skills
- Financial Data Analysis
- Microsoft Platforms
- Customer Support Expertise
- Team Collaboration
- Professional Writing Skills
- Effective Verbal Communication
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Guest Experience Expert
The St. Regis Bahia Beach Resort
10.2024 - Current
Valet Lead
The Condado Vanderbilt
08.2021 - 10.2024
Sales Ambassador
Polo Ralph Lauren
01.2016 - 01.2019
Bachelor of Business Administration -
Universidad Interamericana De Puerto Rico
Associate of Arts - General Studies
Valencia College
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