Maria Ramos

• Followed up with customers to solicit further sales.
• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Recorded and updated customer information in online systems.
• Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
• Recorded contact information of customers and potential customers in internal database.
• Qualified leads and set up customer appointments for outside sales team.
• Built relationships with customers using strong persuasion and active listening skills.
• Completed daily and weekly sales reporting using assigned tools.

• Met customer needs through polite, friendly and attentive service.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
• Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.

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