Hi, I’m
ODALYS M. GOMEZ CEBOLLERO
Luquillo
Summary
An individual with experience in the best of both worlds, customer service and manual labor; who's also been traveling and planning for work purposes. Passionate about the conservation of natural resources and the quality of customer service provided through outdoor activities, hospitality and/or meeting clients’ needs through media. Abilities include being organized, communicative and maintaining a positive mental attitude while completing tasks under pressure and in a timely manner. Seeking for opportunities that allows me to solidify my skills on leadership, web development, human relations and customer service. In this resume you’ll see my experience in customer service and physically demanding activities.
Overview
8
years of professional experience
1
Certification
Work History
Snorkeling Puerto Rico
Deckhand
04.2025 - Current
Job overview
- Supervisor: Ariana Encarnacion admin@snorkelingpuertorico.com
- Hours worked per week: 30hrs
- Assisted in navigating vessels, contributing to efficient route planning and execution.
- Conducted regular inspections of safety gear, ensuring compliance with maritime regulations.
- Conducted daily maintenance and cleaning of deck surfaces and equipment, ensuring safe and orderly environment.
- Enhanced passenger satisfaction on cruise ships by providing informative and friendly interactions.
- Guided snorkeling tours through the Icacos reef, while ensuring everyone was back on time at the cruise.
- Shared information about Puerto Rico's biodiversity, wildlife, history and fun facts.
- Served lunch and alcoholic drinks during beach time after being provided for rules and regulations of the Icacos natural reserve.
USDA Forest Service
Wildland Firefighter
04.2024 - 10.2024
Job overview
- Forest: Kootenai National Forest, Ksanka Ranger District
- Hours worked per week: 40hrs+
- SFEO: Cody White cody.white@usda.gov
- Engine crew type 6 and 4
- Type 2 handcrew on request
- On-call for fire emergencies on district
- Traveling and camping for fire emergencies outside of state
- On-site hose lay prep for prescribed burning
- Pile burning during off season to reduce dead material
- Chainsaw operations for forest maintenance and management
- Prescribed burning for wildland fire prevention and wet mop up after burning operations
Love In Motion
Trail Crew Member
07.2023 - 04.2024
Job overview
- Supervisor: Alberto Rivera trails@loveinmotion.org
- Hours worked per week: 40hrs
- Creating content and website managing for non-profit organization
- Trail reconstruction, maintenance and water flow control at El Yunque National Forest
- Sign installation using metal or wood materials depending on the location
- Manage volunteer groups dividing responsibilities and tasks between trail crew members
- Hiking 5 to 8 miles daily with heavy equipment and personal gear on muddy and slippery terrain
- Every three days maintenance and cleaning of tools would be executed; using powered and hand polishers
- Cut hazard trees and vegetation inside the ten foot corridor using pruners, crosscuts, hand saws and pulaskis
- Construction of handles for staircases that access one of the highest peaks using a variety of tools, metal poles, construction rods and water catchment with forestry hoses
Montana Conservation Corps
Forestry Crew Member
05.2023 - 06.2023
Job overview
- Supervisor: Eleanor Hollingsworth elle@mtcorps.org
- Hours worked per week: 40hrs+
- Traveling and camping through the state of Montana for project work
- Timber marking for selling purposes, undesirable species and/or poor stem form
- Creation of timber units and boundaries on field while registering them on Avenza maps
- Measuring distance between tree plantations in order to avoid competition, overpopulation and ‘J’ rooted
- Evaluation of different burned locations on a forest in order to mitigate damages through reforestation
- Analyzing which type of trees were ideal for planting depending on the type of soil, weather and location
- Chainsaw operations included roadside clearing for future timber units, reduction of forest density for tree regeneration and fuels reduction
- Drove long distances on 4x4 pickups from main work offices to the Forest Service district we were partnering with; and from campsite to worksite on dirt and closed roads
American Conservation Experience
Trail Crew Member
11.2022 - 05.2023
Job overview
- Supervisor: Mackenzie Messing mmessing@usaconservation.org
- Hours worked per week: 40hrs+
- Traveling and camping through the state of Arizona and out of state for project work
- Hiking 5 to 10 miles a day with the necessary tools for the type of project being done
- Arranging day pack for specific and personal needs; bringing sufficient water, food, etc
- Utilizing all personal protective equipment necessary to perform tasks safely
- Daily briefings, mid-hitch check-ins and after action reviews in order to mitigate what could’ve been done better and opportunities to evolve as an individual or as a crew
- Ability to work 8 days in a row; 10 hours a day while camping and being exposed to the elements
- Evaluating and monitoring weather forecast daily in order to establish a work plan for the day and/or rearrange what was already established
- Ability to distribute weight between tools, food, cooking equipment, water filtering system and personal equipment when going on backcountry hitches
- Techniques based on conservation to maintain wildlife away from campsite and minimize disruption of natural cycles
- Assigned a certain amount of terrain per day to scout, collect data through 123maps of invasive species and its removal with pickaxes and mattocks
- Reestablish lost trails in the backcountry being mindful of erosion management and opening the ten foot corridor using macleods, pulaskis, shovels, pick mattocks, hand saws and loppers
- Waterbars made for frontcountry bike trails using macleods, pulaskis, shovels and rock bars
- Wood fencing with metal poles to stabilize it; using drills, post hole diggers, pick mattocks, metal cutters, manual post pounder and a generator
- Construction of trail bridge for stream crossing using
- Chainsaw hitches included felling, bucking trees and slash piling of 5-12 inch diameter for future prescribed burns
Love In Motion
Trail Crew Member
03.2022 - 11.2022
Job overview
- Supervisor: Alberto Rivera trails@loveinmotion.org
- Hours worked per week: 40hrs
- Creating content and website managing for non-profit organization
- Trail reconstruction, maintenance and water flow control at El Yunque National Forest
- Sign installation using metal or wood materials depending on the location
- Manage volunteer groups dividing responsibilities and tasks between trail crew members
- Hiking 5 to 8 miles daily with heavy equipment and personal gear on muddy and slippery terrain
- Every three days maintenance and cleaning of tools would be executed; using powered and hand polishers
- Cut hazard trees and vegetation inside the ten foot corridor using pruners, crosscuts, hand saws and pulaskis
- Construction of handles for staircases that access one of the highest peaks using a variety of tools, metal poles, construction rods and water catchment with forestry hoses
- Trail building includes rock steps, open top and close top culverts, ripraps, grade reversals, out sloped technique, waterbars and retention walls
HMS Ferries
Deckhand Crewmember
12.2021 - 03.2022
Job overview
- Supervisor: Omayra Correa omayra.correa@cityexperiences.com
- Hours worked per week: 40hrs+
- Ensure safe boarding and offboarding from ferries
- Provide tourists with accurate information and forecast about Vieques and Culebra
- Clean up ferries after each trip
- Manage vehicle loading and unloading to/ from ferries
- Capable of performing open water rescues
Patio De Las Flores
Waitress
09.2021 - 12.2021
Job overview
- Supervisor: Emmanuel Rivera www.patiodelasflorespr.com
- Hours worked per week: 40hrs
- Weekly cocktail prep
- Content creation for social media
- Providing detailed information about cocktails to ensure customer’s satisfaction
- Making sure customers understood the difference between tapas and dinner plates
TeleContacto
Call Center Agent
04.2021 - 09.2021
Job overview
- Hours worked per week: 40hrs+
- Handling complaints and questions about patients medicare policies
- Assisting members from the state of Arizona to schedule transportation for medical appointments while following each healthcare plan’s regulations and HIPAA protection procedure
- Scheduling trips in a timely matter, in order to help other patients
- Be comprehensive and empathic with clients
Hyatt Regency Hotel
Waitress
06.2019 - 03.2021
Job overview
- Supervisor: Luis Molina
- Hours worked per week: 40hrs
- Following rules and procedures
- Able to work as a team with coworkers
- Multi-tasking various front-of-the-house duties
- Communicating with kitchen staff about someone's dietary restrictions
Tijuana’s Bar & Grill
Waitress
01.2018 - 06.2019
Job overview
- Supervisor: Jacinth Palau
- Hours worked per week: 40hrs
- Providing excellent customer service to ensure satisfaction
- Handling customer’s complaints and questions
- Making food recommendations and sharing additional information
Education
Neo Esthetique European Institute
Diploma from Basic Aesthetics
11.2019
Isidro A. Sanchez
High School Diploma
05.2018
Skills
- Typing and grammar correction
- Website creation
- Excell; Word; Microsoft Office
- HIPAA protocols
- Avenza Maps; 123 Maps
- Work travel planning
- Organization skills
- Bilingual
- Chainsaw troubleshooting
- Mapping and surveying
- Backcountry; Backpacking; Camping
- Attentive
- Conflict management
- Handling multiple projects efficiently
- Ability to work as a team
- Ability to maintain a strong and positive mental attitude during high volume workload
- Construction and gasoline tools knowledge
- Ability to manage heavy equipment
- Diesel truck driving experience
- Interpersonal communication
- Teamwork and collaboration
- GPS use
- Time management
- Leadership skills
- Stress management
- Equipment maintenance
- Physical fitness
Certification
- Maritime Navigation License (Completed May 2025)
- SSI Open Water Diver (Completed November 2024)
- USDA Defensive Driving 2.0 (Completed May 2024)
- USDA Sawyer Certification Card (Completed May 2024)
- Wilderness First Aid certification (Completed February 2024) Desert Mountain Medicine
- CPR Certification (Completed February 2024) Desert Mountain Medicine
- WAT Certification (Completed February 2024) Desert Mountain Medicine
- USDA Forest Service Certified Wildland Firefighter (Completed February 2022) (S-190; S-130; L-180; ICS-100; IS-700; RT-130)
Timeline
Deckhand
Snorkeling Puerto Rico
04.2025 - Current
Wildland Firefighter
USDA Forest Service
04.2024 - 10.2024
Trail Crew Member
Love In Motion
07.2023 - 04.2024
Forestry Crew Member
Montana Conservation Corps
05.2023 - 06.2023
Trail Crew Member
American Conservation Experience
11.2022 - 05.2023
Trail Crew Member
Love In Motion
03.2022 - 11.2022
Deckhand Crewmember
HMS Ferries
12.2021 - 03.2022
Waitress
Patio De Las Flores
09.2021 - 12.2021
Call Center Agent
TeleContacto
04.2021 - 09.2021
Waitress
Hyatt Regency Hotel
06.2019 - 03.2021
Waitress
Tijuana’s Bar & Grill
01.2018 - 06.2019
Isidro A. Sanchez
High School Diploma
Neo Esthetique European Institute
Diploma from Basic Aesthetics
References
Cody white (406) 291-4512 cody.white@usda.gov
Eleanor Hollingsworth (859) 402-7353 elle@mtcorps.org
Alberto Rivera (787) 243-0728 trails@loveinmotion.org
Phil Martinez (505) 930-0553 phil.martinez@usda.gov
Zulma Andujar (939) 339-7746 Zulma.AndujarTorres@usda.gov
Reinaldo Cruz (407) 928-0649 reinaldo.cruz@fdacs.gov
Gabriel Gutierrez (787) 512-0293 gabriel.gutierrezvillanueva@usda.gov
Mackenzie Messing (928) 900-3532 mmessing@usaconservation.org
Gary Spolarich (330) 391-2521 garyjrspolarich@gmail.com
Rodolfo Gonzalez (787) 397-4208 rgonzalezp.42@gmail.com
Hobbies
As you have seen in my most recent work experience Im a very physical active person. Being this way makes makes me feel alive, joyful and happy and that is why most of my hobbies will be related to physical activity. When Im not working, Im usually doing one of these hobbies with friends and family; and a lot of coconut water.
I would like to point out that I love surfing and being around the ocean. Sometimes when there's no waves I still go in with my board and paddle as a form of PT and take my googles just in case I see a cool spot to snorkel around. When im hanging around with friends I love to talk about camping/surfing experiences, knots, gear and hacks.
For the sake of sitting around I enjoy travel research and planning; and creating PT workouts like HIIT. And last but not least, I love narrative writing but never had the courage to expose myself in that way.
- Surfing
- Snorkeling
- Skating
- Diving
- Fising
- Hiking
- Baseball
- Writing
- Beach volleyball
- PT workouts
- Outdoor activities planning
- Exploring new places
- Permaculture/farming volunteering