Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
34
34
years of professional experience
Work History
Business Owner
Mimitos
San Juan, Puerto Rico
07.2015 - Current
Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Expanded market reach with targeted marketing campaigns and strategic partnerships.
Sales Team Leader
Innowave Energy
Yauco, Puerto Rico
07.2014 - 05.2015
Boosted sales performance by implementing effective team training and coaching strategies.
Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
Managed a high-performing sales team, consistently achieving and surpassing set targets.
Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
Senior Account Officer
Banco Santander Puerto Rico
San Juan, Puerto Rico
03.2000 - 10.2012
Enhanced financial accuracy by streamlining accounting processes and implementing internal controls.
Reduced outstanding receivables by diligently monitoring credit control activities and following up on overdue accounts.
Improved cash flow management through meticulous budgeting, forecasting, and regular financial reporting to stakeholders.
Ensured timely completion of month-end closing procedures, enabling accurate financial reporting for decision-making purposes.
Collaborated with external auditors for smooth completion of annual audits, ensuring compliance with accounting standards and regulations.
Mentored junior team members in accounting best practices, fostering a culture of continuous improvement within the department.
Branch Manager
Banco Santander Puerto Rico
San Juan, Puerto Rico
08.1994 - 03.2000
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Credit Officer
Banco Santander Puerto Rico
San Juan, Puerto Rico
09.1989 - 08.1994
Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
Reduced delinquency rates by implementing effective portfolio management strategies.
Streamlined loan approval processes with the development of standardized credit policies and procedures.
Improved cross-functional collaboration, working closely with sales and operations teams to meet business objectives.
Education
Bachelor Of Business Administration - Double Major in Marketing And Finance
Universidad De Puerto Rico
Río Piedras, Puerto Rico
05.1986
Skills
Project Management
Business Administration
Resources Allocation
Strategic Planning
Timeline
Business Owner
Mimitos
07.2015 - Current
Sales Team Leader
Innowave Energy
07.2014 - 05.2015
Senior Account Officer
Banco Santander Puerto Rico
03.2000 - 10.2012
Branch Manager
Banco Santander Puerto Rico
08.1994 - 03.2000
Credit Officer
Banco Santander Puerto Rico
09.1989 - 08.1994
Bachelor Of Business Administration - Double Major in Marketing And Finance