Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rudel A. Piñero Fuentes

Toa Baja

Summary

Results-driven DevOps and Java Engineer with over 6 years of progressive experience in secure software development, automation, and infrastructure engineering within the payment industry. Skilled in building scalable business applications with Java, designing web services, and maintaining secure environments using DevOps best practices. Demonstrated ability to lead cross-functional initiatives and deliver reliable solutions in compliance-driven ecosystems. Fluent in English and Spanish, bringing a valuable global perspective to any team.

Overview

12
12
years of professional experience

Work History

DevOps Engineer

RocketGate
08.2023 - Current
  • Manage infrastructure on Rackspace using Red Hat Linux and Ansible to maintain PCI Tier 1 compliance.
  • Commission new instances to support evolving tech requirements and security standards.
  • Implement CI/CD pipelines and automate deployment processes.
  • Monitor system performance, manage incidents, and ensure high availability.
  • Utilize Terraform and AWS for infrastructure-as-code projects and cloud resource management.
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Solutions Architect

RocketGate
06.2022 - 08.2023
  • Designed scalable solutions to meet merchant-specific needs and enhance integration with RocketGate's platform.
  • Acted as technical liaison between clients and internal teams, translating business needs into implementation strategies.
  • Collaborated on proof-of-concept solutions and provided technical mentorship to developers.
  • Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
  • Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.

Integration Engineer

RocketGate
12.2020 - 06.2022
  • Integrated APIs/SDKs for new clients and led successful data migration projects.
  • Implemented 3DS 2.0, improving payment platform security.
  • Provided Level 2 support and developed tools and documentation for onboarding.
  • Contributed to go-to-market strategies and cross-functional process improvements.
  • Collaborated with cross-functional teams to identify requirements, design solutions, and deliver integrated systems that met business needs.
  • Facilitated knowledge transfer among team members by creating comprehensive documentation on integration processes and best practices.
  • Leveraged third-party applications and middleware to develop integrations.
  • Established strong working relationships with stakeholders across multiple departments to facilitate collaboration on integration initiatives.
  • Implemented security measures within integrations to protect sensitive data from unauthorized access or use.
  • Attended meetings and took on leadership role as point of contact or stakeholder for projects.
  • Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.

Software Engineer

RocketGate
06.2019 - 12.2020
  • Developed backend Java applications and integrated payment processors.
  • Optimized MySQL performance and maintained PHP, Perl, and JSP-based systems.
  • Refactored legacy codebases for improved maintainability, paving the way for easier future updates.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
  • Developed robust, scalable, modular and API-centric infrastructures.
  • Reduced software bugs by conducting thorough unit testing and collaborating with QA teams.
  • Ensured seamless integration of Java-based applications with databases, APIs, and other systems.
  • Enhanced application performance by optimizing Java code and implementing efficient algorithms.
  • Reduced server response times, optimizing backend Java code for faster data processing.

Merchant Support Agent

RocketGate
10.2018 - 06.2019
  • Provided first-line support for merchants, resolving issues and offering platform training.
  • Worked cross-functionally to maintain high client satisfaction.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Utilized excellent communication skills to resolve customer complaints promptly and professionally.

Database Manager

KLF, Inc.
07.2013 - 09.2018
  • Maintained SQL-based product database for regional supermarket chain.
  • Eliminated duplicate entries and organized data for pricing and accessibility.
  • Standardized file naming conventions for efficient digital asset management.
  • Led integration of client APIs and SDKs using Java and NodeJS, ensuring secure, scalable onboarding.
  • Developed tools in Java and SQL to streamline onboarding and compliance validation workflows.
  • Implemented and supported 3DS 2.0, strengthening platform fraud prevention.
  • Maintained technical documentation and led onboarding support initiatives across cross-functional teams.
  • Supported legacy systems using PHP and Perl, while transitioning codebases to more modern stacks.
  • Developed and maintained secure business applications using Java, focusing on payment gateway functionality.
  • Created and consumed RESTful web services to integrate third-party payment processors and internal systems.
  • Built and enhanced JSP-based GUIs and admin tools using JavaScript and HTML/CSS.
  • Optimized backend data flows and MySQL performance, improving transaction throughput and system reliability.
  • Contributed to security-sensitive components of RocketGate's PCI-compliant infrastructure.

Education

Computer Science

Polytechnic University
San Juan, PR

Skills

  • Infrastructure automation
  • Linux operating system
  • Monitoring and logging
  • Containerization technologies
  • JUnit testing
  • Git version control
  • Agile methodology
  • JavaServer pages
  • Java servlets
  • IntelliJ IDEA
  • Object-oriented programming
  • Security best practices

Languages

Spanish
Native language
English
Proficient
C2

Timeline

DevOps Engineer

RocketGate
08.2023 - Current

Solutions Architect

RocketGate
06.2022 - 08.2023

Integration Engineer

RocketGate
12.2020 - 06.2022

Software Engineer

RocketGate
06.2019 - 12.2020

Merchant Support Agent

RocketGate
10.2018 - 06.2019

Database Manager

KLF, Inc.
07.2013 - 09.2018

Computer Science

Polytechnic University

Similar Profiles

CREATE PROFILE
Rudel A. Piñero Fuentes