Dynamic professional with extensive experience in customer service and technical support, notably with Centennial. Excelled in retention by offering tailored solutions, significantly enhancing customer satisfaction. Proficient in bilingual communication and adept in MS Office and Salesforce app management. Demonstrates strong problem-solving abilities and a commitment to excellence in service delivery.
My objective is to obtain a position where my skills and knowledge could be potentially utilized at your team.
Pedro Rivera 787-717-0047 Contact Center Manager
Blanca Ortiz 407-222-6139 Contract Administrator